Rohit Prakash Bhosale
Pune
Summary
Dynamic professional with hands-on experience in Cybersecurity and Identity Access Management, adept at navigating complex challenges with confidence. Possesses strong problem-solving abilities and a proactive approach to new tasks, consistently driving innovative solutions. Recognized for adaptability, creativity, and a results-oriented mindset, dedicated to delivering meaningful contributions that align with and advance organizational goals. Committed to leveraging expertise to enhance security measures and foster a culture of continuous improvement within the team.
Overview
17
17
years of professional experience
Work History
Lead – Cyber Security User Admin Team
Tata Consultancy Services Ltd
12.2008 - Current
- Project: Cargill
- Role: Lead – Cyber Security User Admin Team
- Duration: September 2022 – July 2025
- - Managed user identity lifecycle including creation and deletion of user IDs.
- - Administered email and shared mailboxes, including creation, modification, and deletion.
- - Handled Personal Distribution Lists (PDLs) and group entitlements.
- - Provisioned and revoked access to enterprise applications.
- - Updated ownership and access levels for shared drives and groups.
- - Monitored service request queues and assigned tasks based on priority.
- - Published monthly team rosters and performance reports.
- - Conducted regular team meetings to align goals and review progress.
Service Desk Support Associate
EY Technologies
10.2020 - 08.2022
- Project: EY Technologies
- Role: Service Desk Support Associate
- Duration: October 2020 – August 2022
- - Managed support chat and created service and incident tickets using ITSM tools.
- - Diagnosed and resolved hardware, software, and VPN-related issues remotely.
- - Supported printer installations, software setups, and removals.
- - Assisted users with system access and application usage.
- - Resolved issues across Microsoft 365 applications including Outlook, OneDrive, Word, and Excel.
Quality Analyst – Data Process
DHL
12.2008 - 07.2020
- Project: DHL
- Role: Quality Analyst – Data Process
- Duration: December 2008 – July 2020
- - Conducted end-to-end quality checks on data processing tasks.
- - Published daily quality reports and led daily team huddles.
- - Implemented quality control procedures to identify and resolve process gaps.
- - Analyzed data sets for anomalies and ensured compliance with business rules.
- - Maintained audit documentation and corrective action logs.
- - Provided training and feedback to enhance team performance.
- - Generated dashboards and supported continuous improvement initiatives.
Education
Bachelor of Commerce (B.Com) -
Pune University
01.2005
Higher Secondary Certificate (HSC) - undefined
Maharashtra State Board
01.2000
Secondary School Certificate (SSC) - undefined
Maharashtra State Board
01.1998
Skills
- IAM Tools & Directory Services:
- - SailPoint
- - Active Directory (User, Group, Policy Management)
- - ITSM Platforms: Remedy, ServiceNow
- Operating Systems:
- - Microsoft 365 (Outlook, OneDrive, Word, Excel)
Timeline
Service Desk Support Associate
EY Technologies
10.2020 - 08.2022
Lead – Cyber Security User Admin Team
Tata Consultancy Services Ltd
12.2008 - Current
Quality Analyst – Data Process
DHL
12.2008 - 07.2020
Higher Secondary Certificate (HSC) - undefined
Maharashtra State Board
Secondary School Certificate (SSC) - undefined
Maharashtra State Board
Bachelor of Commerce (B.Com) -
Pune University
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