Roselin Nadar
Thane
Summary
Experienced professional with 26+ years in coordination and commercial management, specializing in sales support, customer relations, and project management. Seeking a role to leverage my expertise in driving team collaboration and operational efficiency.
Overview
26
26
years of professional experience
Work History
Asst. Manager Sales & Marketing
Parekhplast India Ltd (A SHRIJI Group Company)
08.2015 - Current
- Managed key customer accounts across Middle East and Southern/Western India, ensuring consistent communication and support while cultivating strong relationships to enhance client satisfaction and retention.
- Assisted in analyzing market trends and customer feedback to inform sales strategies and improve product offerings.
- Served as primary contact for customer support, addressing inquiries and facilitating solutions to enhance overall client experience.
- Coordinated customer meetings, presentations, and follow-ups to drive sales growth.
- Gathered and analyzed customer feedback to inform improvements in products and services.
- Prepared and presented sales reports, including percentages of sales targets met, revenue growth, and order fulfillment times. Additionally, collaborated on quarterly product forecasts to support management and optimize plant operations.
- Contributed to finance activities related to product costing and price bid preparations, ensuring competitive and accurate pricing strategies
- Tracked and managed customer receivables and outstanding payments to ensure financial accuracy.
- Coordinated with operations teams to ensure accurate order processing and fulfillment.
- Facilitated communication between departments to align sales and marketing efforts.
- Participated in exhibitions to promote company’s products and enhance brand visibility.
- Maintained up-to-date records of sales activities and customer interactions for effective follow-up and analysis.
- Monitored and reported on percentage of sales targets met during specified timeframes.
- Managed customer grievances and liaised with quality team to implement corrective and preventive actions (CAPA).
- Part of team responsible for website design and newsletter creation.
Sr. Executive Sales & Mktg
All Time Plastics Pvt Ltd
11.2012 - 07.2015
- Managed the entire trade business segment, encompassing over 90 customers.
- Focus areas included effective sales support, customer satisfaction, and company profitability.
- Coordinated with the factory on product availability, dispatch issues, and quality team complaints and resolutions.
- Updated market intelligence information, including new arrivals, price competition, and feedback on company product launches from the front-end team.
- Sent out quarterly circulars on scheme to Distributors
- Conducted weekly meetings with subordinates to review the status of outstanding payments, C forms, pending orders, and credit/debit notes.
- Prepared management information systems (MIS) reports on targets versus sales, aging stocks, and payments.
- Presented monthly updates to management on top customers, best-selling products, sales, and payment cycles.
Executive Sales Coordinator
Princeware International Pvt Ltd
04.2011 - 10.2012
- Department: Plastic Household
- Managed all backend coordination for ice box sales, generating inquiries and offering competitive prices to secure sales.
- Handled tender quotes and all formalities for bid submissions.
- Oversaw credit control for trade, modern trade, and CSD segments.
- Prepared daily MIS reports on collections and sales.
Commercial Manager
Contech Instruments Ltd
04.2002 - 05.2007
Junior Sales Coordinator
R V Kale & Sons
07.1998 - 03.2002
Education
Post Graduate Diploma Management - Operations
Welingkar Institute
Mumbai12-2024
Bachelor of Commerce -
Mumbai University
Mumbai, India06-2000
Skills
Sales Techniques
Customer Relationship Management
Data Analysis
Communication Skills
Team Management
Project Management
Product Cost Analysis
Languages
English
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Asst. Manager Sales & Marketing
Parekhplast India Ltd (A SHRIJI Group Company)
08.2015 - Current
Sr. Executive Sales & Mktg
All Time Plastics Pvt Ltd
11.2012 - 07.2015
Executive Sales Coordinator
Princeware International Pvt Ltd
04.2011 - 10.2012
Commercial Manager
Contech Instruments Ltd
04.2002 - 05.2007
Junior Sales Coordinator
R V Kale & Sons
07.1998 - 03.2002
Post Graduate Diploma Management - Operations
Welingkar Institute
Bachelor of Commerce -
Mumbai University
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