Royston Dsouza
Project Manager, Scrum Master, PMO
Mumbai
Summary
Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in delivery commitments, prioritizing tasks and optimizing work.
Overview
2025
2025
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Project Manager (Product Implementation)
GEP Worldwide
09.2022 - Current
- Successfully onboarded, implemented and managed multiple project simultaneously across geographies for various project milestones, by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Have established onsite presence for European geographies towards User Acceptance Testing phase and end user product usage engagements post implementations
- Managed projects from procurement to commission, especially S2C for supplier management, sourcing management, contract management and category management
- Planned, designed, and scheduled phases for large, medium and small projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process.
Project Manager, Scrum Master, PMO Specialist
Larsen & Toubro Infotech
3 2020 - 08.2022
- Developed, initiated and led more than 5-8 projects across Waterfall and Agile, managed costs and monitored performance
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
- Updated operational methods and oversaw accounting procedures for improved efficiency
- Facilitated Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives across more than 15-20 ceremonies
- Led project teams through design, construction and launch process
- Facilitated communication between internal personnel, contractors and vendors for project cohesion
- Anticipated impediments to team delivery involving cultural barriers and logistical challenges
- Researched current trends to stay knowledgeable in Agile frameworks and tools
- Been shadowed and acquired sound knowledge to have worked effectively on SAFe with multiple Scrum teams both internally and off-shore
- Awareness on SAFe levels and Agile Release Train
- Proactively identified and found ways to resolve risk and issues to prevent distractions and keep projects on track
- Identified plans and resources required to meet project goals and objectives
- Met project deadlines without sacrificing build quality or workplace safety
PMO Team Lead, Project Manager
Larsen & Toubro Infotech
04.2017 - 03.2020
- Updated operational methods and enhanced reporting procedures for improved efficiency
- Drove team success through shared vision and recognition of quality performance
- Accelerated progress by continually reviewing performance, budgets and project timelines
- Managed more than 5 projects from procurement to commission
- Led project teams through design, construction and launch process
- Maintained compliance with regulatory parameters in complex projects with overlapping policies against quality and ISO audits for CMMI maturity levels
- Facilitated communication between internal personnel, contractors and vendors for project cohesion
- Identified plans and resources required to meet project goals
Siebel CRM-BIP Developer, Project Lead
Larsen & Toubro Infotech
06.2011 - 03.2017
- Produced more than 30 quality standards, checklists, report templates and processes
- Partnered with project team members to identify and quickly address problems
- Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy
- Led team of 15 employees for critical small, mid-size and large projects
- Updated customers and senior leaders on progress and roadblocks
- Drove team's execution of quality management throughout division, improving process effectiveness, cost-effectiveness, resource and process efficiency
- Planned, executed and controlled assigned projects, ensuring work performed complied with contractual requirements
Education
B.E - IT Engineering
St. Francis Institute of Technology
Mumbai 06.2007 - 06.2011
Skills
Procurement Supplier/Sourcing/Contract Management
PMO (Resourcing, Contracting, Invoicing)
Data Visualizations
Agile Project Management
Waterfall Project Management
Team Bonding
Communication
MS-Office
Tableau
ServiceNOW
Remedy
HPALM
Azure DevOPS
JIRA
IBM Maximo
Oracle Siebel CRM
Oracle JDE
Certification
07/01/21, AZ-900 Azure Cloud Fundamentals, Microsoft
Accomplishments
- Resolved quantified product issue across projects through consumer testing, migrations and release deployments
- Supervised teams ranging from 5 to 30 staffing members
- Achieved 100% development/testing/delivery targets by completing customer requirements with accuracy and efficiency
- Presented with the BIP Report Champion, Quality Compliance and PAT on the back awards for spurring productive and efficient deliveries of doing work and getting work done with team throughout work journey
- Quick learner across customer and internal organization tools on management and governance areas. Recently was a quick learner into Azure DevOPS to implement testing modules
- Always been recognized for being organized, a go-getter attitude, proactive work ethics and effective communication
- Strong ability to work independently, proactively and drive team coordination across remote and in-person working modes
Timeline
Project Manager (Product Implementation)
GEP Worldwide
09.2022 - Current
PMO Team Lead, Project Manager
Larsen & Toubro Infotech
04.2017 - 03.2020
Siebel CRM-BIP Developer, Project Lead
Larsen & Toubro Infotech
06.2011 - 03.2017
B.E - IT Engineering
St. Francis Institute of Technology
06.2007 - 06.2011
07/01/21, AZ-900 Azure Cloud Fundamentals, Microsoft
04/01/21, AWS Cloud Fundamental Accreditation, AWS
04/01/22, Fundamentals of Agile Project Management, PMI
04/01/22, Fundamentals of Waterfall Project Management, PMI
Project Manager, Scrum Master, PMO Specialist
Larsen & Toubro Infotech
3 2020 - 08.2022
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