Ruchi Nigam
Pune
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled in Salesforce.com, ZOHO and adept at fostering team collaboration, my approach has consistently improved operational efficiency and client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst
Crescendo Worldwide
06.2023 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services.
- Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation.
- Maintained strong working knowledge of ERP, CRM and business intelligence tools and operational features.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Facilitator
Elpro International School
03.2022 - 09.2022
- Contributed to improve team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
- Led virtual training sessions using web-based platforms while maintaining high levels of participant interaction and engagement throughout the event duration.
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
Subject Co-ordinator
Delhi Public School
01.2017 - 10.2021
- Mentored junior team members, contributing to their professional growth and development.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Evaluated existing resources and developed new strategies to maximize effectiveness in addressing identified gaps.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Education
Bachelor of Technology - Electronics And Communications Engineering
Maharana Pratap College of Engineering
Kanpur, India07.2014
Skills
- Financial Markets
- Effective Communication and Interpersonal Skills
- Data monitoring
- Salesforcecom and CRM tools
- Presentation Skills
- Business process modeling
- Proficient in ZOHO, Sales Navigator
- Business process Analysis
- ERISA
- Mathematical Skills
- Tableau
- Team Collaboration
Certification
- Salesforce Admin Training - 6 months
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Business Analyst
Crescendo Worldwide
06.2023 - Current
Facilitator
Elpro International School
03.2022 - 09.2022
Subject Co-ordinator
Delhi Public School
01.2017 - 10.2021
Bachelor of Technology - Electronics And Communications Engineering
Maharana Pratap College of Engineering
- Salesforce Admin Training - 6 months
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