Consumer Insights professional with an experience of more than 14 years in market research industry. Skilled in Data Analysis, Quantitative & Qualitative Research. Leading a team of research professionals in driving business growth.
Overview
15
15
years of professional experience
Work History
Senior Account Manager
Kantar
03.2020 - Current
Leading a team of media professionals to help clients identify the right channel of communication and optimize their marketing spends
Development of strong and captivating proposals to meet client needs, based on research brief and media plans
Helping clients with different media solutions - Brand Lift Insights, Crossmedia, Context Lab and Connect (Touchpoint study)
Designing, executing, analyzing, and drafting actionable recommendations from primary research
Managed BLI & Crossmedia database and worked on meta-learning decks for clients which added to overall learnings for clients
Recommending clients to mount media solutions on existing track for cost effective approach
Built relationships with existing and new clients for cross-selling of solutions to promote long term business growth
Developed productive relationships with business representatives and consulted closely to uncover needs and match to available solutions
Mentored junior account management professionals to develop skills and increase company revenue
Leveraging internal and external resources to execute innovative research techniques
Articulate project scope and problem statement to execute consumer insight projects
Create clear and compelling presentations that illustrate and communicate research findings, insights and recommendations
Design, develop and execute qualitative and quantitative research studies to address business issues
Ensures alignment of all internal and external stakeholders
Leveraging technology and our digital assets to ensure we are gathering insights from consumers in a way that resonates with them - e.g Live feedback
Use AI based technology (EEG – Brainwave mapping) to understand consumers unarticulated response and decode them to get unbiased data
Testing long and short form of contents (promos, commercials, episodes) and identifying the performing and non-performing plots to maximise effectiveness of the content
Use BARC data as a catalyst to aid our analytical findings
Senior Project Manager
Nepa India Pvt Ltd.
07.2018 - 05.2019
Drive projects from end to end (scripting-sampling-data processing-reporting)
Organise and lead kick-off calls to make sure all stakeholders understand the objective and scope of the project
Maintain schedules to ensure that key milestones are being met at every project phase
Maximizing efficiency and increasing collaboration and communication transparency
Maintain project quality with value addition
Senior Research Analyst
Nepa India Pvt Ltd.
07.2016 - 06.2018
Understanding the client products and providing insights through quantitative research to help them improve customer experience and enhance their brand value
Deliver insights and analysis at the category and brand level
Prepare reports based on client needs and objectives
Measuring effectiveness of various campaigns and creating database for them under different categories
Provide actionable insights based on data for different kinds of projects such as Customer satisfaction, Concept testing, Campaign tests
Senior Executive
Nielsen India Pvt. Ltd.
06.2012 - 06.2016
Working with Consumer Insights team for FMCG clients to ensure the deliverables (Tables, Quanvert and database) are as per the requirement for creating the final reports
Co-ordinating with the analyst team about the weighting, banner, Line-up, open end coding, excel data file and helping them with best possible outcome based on my technical experience
Quality checking and analysing all the deliverables before sharing it with analyst
Generating study cost and timelines
Ensuring that all the deliverables meet the SLA and work with Performance management team for KPI
Data Analyst
Cross-Tab Marketing Services Pvt. Ltd. (Course5i)
06.2010 - 06.2012
Worked on Tabulation, Data Weighting, Data editing and Cleaning in Quantum
Data processing/cleaning in SPSS
Education
Bachelor's of Science, Information Technology -
Mumbai University
04.2010
Skills
Team Management
Project Management
Excellent negotiation skills
Business strategies and development
Proficiency in MS Office (Excel, Powerpoint and Word)