Ruxshin Watchmaker
Mumbai
Summary
With a decade of expertise in public relations and communications, I am actively seeking a mid-senior level role in the dynamic realm of public relations, communications, or integrated marketing. Versatile in remote, on-site, or hybrid environments, I bring forth exceptional people skills, strategic prowess, creative flair, and leadership acumen. Flexible and open to relocation opportunities, I am poised to drive impactful outcomes in any setting.
Overview
10
10
years of professional experience
Work History
Specialist - Corporate Marketing
Accelya Solutions
2023.10 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
Manager, Internal Brand Marketing & Communication (BPS)
Tech Mahindra
2022.10 - 2023.10
- Lead, planned and supported the Employee Communications and Employer Brand Strategy for Three UK at the Tech Mahindra BPS contact center
- Created multiple communication and engagement campaigns along with key branding elements, experiences and events
- Worked with key stakeholders (within the organization, customer and vendor partners) and was the primary POC to manage all branding, communication and engagement for the most important global customer of TechMBPS (Three UK)
- Worked closely with the business points of contact to create opportunities to grow business with internal stakeholders from communications point of view.
Senior Manager, Corporate Communications
MullenLowe Lintas Group
2019.03 - 2022.09
- Responsible for building strategic communication plans for MullenLowe Lintas Group, its various divisions and different department leaders
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Senior Executive Brand Communications
Madison World
2017.05 - 2019.02
- Part of the client servicing team for Abbott India, SMT, Fortis Hospitals Mumbai, Trivitron Healthcare, Marico India and P&G corporate
- Responsible for media relations and client servicing
- Managed various projects and advised Abbott single-handedly on a daily basis
- Also handled planning and ideation for various campaigns.
Client Servicing and Media Relations
Archetype (previously Text100 Global Communications)
2014.06 - 2017.04
- Worked as part of the client servicing and media relations team for Maruti Suzuki India Limited
- Responsible for execution of various projects on CSR and marketing along with launches of new products
- Also handled their motorsport mandate and managed many rallies each year
- Other clients serviced include Sterlite Technologies, Housing.com, and Tableau Software.
Education
MBA - Marketing
Liverpool Business School, Liverpool John Moore’s University
Liverpool 03.2023
Post-Graduate Diploma, Advanced Integrated Communications Programme - Integrated Marketing
St. Xavier’s Institute of Communication (XIC)
Mumbai04.2016
Bachelor of Arts - English Literature
Jai Hind College, Mumbai University
Mumbai2016
Skills
- Team Leadership
- Complex Problem-Solving
- Creative Problem-solving
- Strategic Planning
- Cross-Functional Teamwork
- Strategic Communication
- Brand Strategy
- Public Relations
- Integrated Marketing
Accomplishments
- Best Client Management of the Year 2015 – for Maruti Suzuki
- Creative Abby Award at Goafest 2018 – Silver for Public Relations Consumer Non-Durables awarded to Madison PR, Abbott India
- Director General's Honour (Punjab Police) for Community Outreach and Social Communication during the Novel Coronavirus Covid-19 Lockdown Period
- MullenLowe Lintas Group Award of Excellence 'Best Covid-Related Work' of the Year Award for the 'Work Excellence' Awards – Indian Police Campaign
Additional Qualifications
- Announcing, Broadcasting, Compering, Dubbing and E-Book Narration, St. Xavier’s Institute of Communications (XIC)
- Creative Writing, St. Xavier’s Institute of Communications (XIC)
Timeline
Specialist - Corporate Marketing
Accelya Solutions
2023.10 - Current
Manager, Internal Brand Marketing & Communication (BPS)
Tech Mahindra
2022.10 - 2023.10
Senior Manager, Corporate Communications
MullenLowe Lintas Group
2019.03 - 2022.09
Senior Executive Brand Communications
Madison World
2017.05 - 2019.02
Client Servicing and Media Relations
Archetype (previously Text100 Global Communications)
2014.06 - 2017.04
MBA - Marketing
Liverpool Business School, Liverpool John Moore’s University
Post-Graduate Diploma, Advanced Integrated Communications Programme - Integrated Marketing
St. Xavier’s Institute of Communication (XIC)
Bachelor of Arts - English Literature
Jai Hind College, Mumbai University
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