A seasoned professional with 26+ years of experience in supply chain management, logistics, E2E warehouse operations, and process optimization. Skilled in driving operational excellence, cost reduction, and strategic growth through efficient inventory and team management.
Overview
22
22
years of professional experience
Work History
Manager
Toll India Pvt. Ltd.
03.2025 - Current
Company Overview: Japanese MNC
Managing 2.25 Lac F&V Warehouse at Bhiwandi with 480+ Manpower (460 off roll & 20 On roll).
Planning & executing routine warehouse operations such as, order execution for 130+ Dark stores for Zepto spread across Mumbai Zone and its transportation, dispatch planning.
Inventory Health KPIs: Track key KPIs like days cover, excess stock, OOS, and initiate proactive corrective actions.
Physical Stock Take Ownership: Lead monthly, quarterly, and annual stock takes, ensuring complete reconciliation and governance.
Audit & Compliance: Drive cycle count discipline, audit readiness, and ensure zero gaps in physical vs. system records.
RCA & Escalation Management: Monitor daily mismatches and lead root cause investigations with cross-functional collaboration.
Team Leadership: Lead and guide the inventory team on timely put away, binning, and execution of daily operational tasks.
Stakeholder Coordination: Collaborate with inbound, outbound, planning, and quality teams to ensure seamless inventory flow.
Process Ownership: Ensure WMS transactions reflect accurate physical movement and escalate system gaps for resolution.
Expiry & Obsolescence Control: Monitor expiry-bound SKUs and lead timely removal, tagging, and system write-offs.
Japanese MNC
Cluster Manager
United Supply Chain Solutions
05.2023 - 03.2025
Prepare and circulate regular MIS reports to senior management.
Managed E2E warehouse operations of multiple warehouses of varying sizes.
1.25 Lacs sq ft Bhiwandi.
Served multiple Clients under the United Supply Chain Solutions Distribution Centre (DC’s) namely Food & Grocery, Cosmetics, Apparels, General Merchandise & Footwear.
Co-ordinate with various internal stakeholders including Store Sales, Replenishment, IR/HR, EPC, Finance and Service Providers (4PL).
Conduct periodic meetings with 4PL and identify RCA and CAPA.
Monitor Team & 4PL KPI Performance and conduct monthly reviews.
Wall to Wall PI done once in every 6 months and ensure stocks are maintained within tolerance limit.
Handling a team strength of 25 on-roll employees and 300 off-roll employees.
Maintain DC Efficiency. Co-ordinated with Category & SBH team for maintaining Inventory DOH as per the LOY.
Involved in multiple projects across the Zone. Also prepared specific expert CMT team to stabilize/ standardize SOP & operations on a particular site.
Interfaced with Carriers, Vendors, alliance & all the departments linked to the Supply Chain.
DC Manager
Reliance Retail
06.2018 - 04.2023
Planning & executing routine warehouse operations such as, order execution for 78+ Regular stores for Reliance Smart and Smart Bazar, Smart Point stores spread across Mumbai Zone and its transportation, dispatch planning.
Evaluate and review daily Order planning aligned with Manpower planning and distribution of manpower as per workload across internal sections in Warehouse.
Plans, assigns, monitors and reviews the work of others associated directly or indirectly providing training as required to enhance employee performance.
Streamlining the system and procedures for effective DC control and ensuring ready availability of materials to meet the requirement.
Checking of old dated stock and follow for clearance of old stock from DC.
Setup layout and ensure efficient space utilization.
Planning for the daily operation and execution of Inventory cycle count, replenishment, put away audit, pick fail audit, bin optimization.
Certifies and Submitting Service bills of the Service provider to HO and ensured tracking and clearance of pending bills on monthly basis.
Review the transport cost monthly to optimize it and find the opportunity of further reduction.
Utilizing vendor delivery boxes to reduce the cost of packaging box procurement by 20%.
Analyze DC Efficiency using tableau tools & GAP analysis report to ensure 100% efficiency by identifying & resolving issues.
Monitoring daily, weekly and monthly KPIs though reports.
Ensuring high inventory accuracy through cycle counting.
Understanding and addressing store queries to maintain optimum service levels.
Load balancing through planning inbound vendor appointments.
Achievement: - Achieved 123 Cr. Throughput in Jan-23 and awarded highest throughput DC during Jan-23 promo.
Achieved paper less picking process in Reliance Retail by Implementation on HHT based picking activities.
Settled More than 14 DCs of reliance value format in 8 years of carrier across west region.
Manager- Operations
Reliance Retail
04.2016 - 05.2018
Optimized supplier relationships, enhancing performance and operational efficiencies.
Developed and implemented SOPs, leading a team of 18+ on-roll and 300 off-roll employees, to streamline operations.
Managed inbound and outbound operations, focusing on manpower planning and space management.
Produced weekly productivity reports to monitor and improve operational performance.
Preparing and analysing different MIS to implement the best practices at workplace.
Controlling the stock and managing the area as per the requirement.
Route planning and vehicle scheduling for pan India dispatches.
Co-ordination with HR and Manpower supply vendor to ensure the 100% attendance on daily basis.
Ensuring the proper material management.
Monitoring daily online customer orders are being processed and get handed over to transporter/courier partner for delivering the stocks to the customers.
Monitoring Fill rate of online orders processed within 24 hrs. are 100%.
Monitoring and reporting any issues faced in processing online orders.
Monitoring and checking all return orders are being accounted on daily basis. and getting report from the supervisor for all the return orders.
Transport & Outbound Manager
Reliance Retail
04.2010 - 05.2016
Ensured continuous review and improvements of operational processes to ensure accuracy and compliance.
Oversaw daily monitoring efforts to ensure productivity objectives are met as per company standards.
Led warehouse space optimization initiatives by ensuring right slotting of articles.
Ensured all shipping and picking deadlines and priority cut-off times are met and created guidelines For physical stock verification and reconciliation.
Developed and implemented inventory control procedures and best practices.
Conducted W2W Physical Inventory within the tolerance limit set by the management.
Selection and finalisation of transporters for secondary distribution and operation and maintenance of company owned vehicles.
Ensure error free and timely supplies of FMCG, Non FMCG, farm products, dairy products, imported fruits etc to Reliance retail outlets operational across west zone.
Encompass planning and management of all activities in logistics.
Efficiently handle and manage the various vendors and suppliers, dealing with them in the market while identifying and appointing new vendors.
Provide leadership to the clients, vendors, suppliers as well as the personnel through discussions.
Ensure effective coordination with distribution centres, processing centres, transport operators, service providers, stores operations teams and with various category teams on daily basis.
Warehouse Assistant & Transport Manager
Reliance Retail
07.2006 - 04.2010
Worked with Partners and in-house teams to manage day to day operations and KPI.
Report analysis, interpretations followed by corrective measures.
Co-ordinated with SCM, Buying Team and Vendor and also worked as escalation POC.
Handled customer deliveries and route mapping.
Warehouse Executive
Apna Bazaar Co-op Ltd.
11.2003 - 06.2006
Executed Goods receiving and GRN.
Fleet Management, Vendor Scheduling and monitoring delivery schedule to ensure timely deliveries.
Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)