Sachin Nannaware
Learning and Development
Mumbai
Summary
Results-driven Training Manager with over 15+ years of experience in Learning & Development, specializing in the banking, financial services, and insurance (BFSI) sector. Proven expertise in designing and implementing comprehensive training programs, driving employee engagement, and ensuring regulatory compliance. Adept at collaborating with stakeholders across Europe, North America, and India to align training initiatives with business goals.
Overview
22
22
years of professional experience
1
1
Certification
3
3
Languages
Work History
Senior Manager - Learning & Development
HDFC Sales Pvt. Ltd.
01.2024 - Current
- Spearheading orientation and onboarding programs for sales officers and senior hires across HDFC Bank projects (mortgage, credit cards, insurance)
- Developed and executed on-the-job training programs, including joint field visits, for seamless employee integration
- Designed cross-training modules to boost skill versatility and enhance team agility
- Conducting up-skilling workshops to enhance employee productivity and efficiency
- Driving employee engagement initiatives to align individual aspirations with organizational goals
Learning & Development Manager
State Street Syntel Services Pvt Ltd (SSSPL) & SS&C Technologies DST Worldwide Services India
07.2014 - 12.2023
- Ensured uninterrupted service delivery to IFDS across multiple organizational transitions: SSSPL (May 2014 - Jan 2022), DST Technologies (Jan 2022 - Oct 2023), and back to SSSPL (Feb 2023 - Dec 2023).
- Demonstrated adaptability and commitment by maintaining service continuity during corporate transitions.
- Managed end-to-end training programs for UK, Ireland, and Luxembourg clients in financial services (fund administration, mutual funds)
- Led a team of 4–7 trainers to deliver impactful learning solutions
- Partnered with onshore and operational teams to develop and implement annual training plans
- Ensured timely completion of regulatory and compliance training (AML, KYC, GDPR, FATCA)
- Managed the Learning Management System (LMS) for tracking, audits, and training assignments
- Contributed to key process migrations, including an onsite deputation in Luxembourg (2018)
- Launched employee engagement initiatives and facilitated leadership development programs
- Client: International Financial Data Services (IFDS)
Training Manager
Imarticus Learning Pvt. Ltd.
11.2022 - 01.2023
- Engaged with Imarticus Learning Pvt. Ltd. during the cooling-off period between organizational transitions, delivering comprehensive financial product training on topics including fund service providers, AML, KYC, CDD, and anti-fraud measures.
Senior Insurance Executive / SME
Prudential UK Ops (Capita, PPM Services Ltd.)
07.2006 - 07.2014
- Handled customer service and claims processing for Prudential clients in Industrial Branch life insurance and endowment policies
- Led training programs for new hires and existing employees, including refresher courses and product knowledge tests (PKTs)
- Conducted Training Needs Analysis (TNA) to bridge skill gaps and enhance team performance
- Managed complaint resolution and RCA processes, ensuring service excellence
- Drove multi-skilling initiatives to optimize workforce efficiency
Senior Executive (Capital One Bank - US Ops)
Zenta India Pvt. Ltd.
02.2005 - 06.2006
- Conducted on-the-job training (OJT), coaching, and mentoring to enhance process knowledge
Senior Team Member
Reco Restaurants
10.2003 - 12.2004
- Company Overview: Satellite Kitchen
- Managed new hire training, vendor management, and operational planning
Management Trainee
Food Concepts Company Ltd.
05.2003 - 09.2003
- Coordinated bulk orders, client requirements, and customer service improvements
Education
B.Sc. Hotel Management & Administration -
Institute of Hotel Management
Mumbai01.2003
Higher Secondary Certificate -
Central Railway Sr Secondary School
Bhusawal01.2000
Secondary School Certificate -
Central Railway Sr Secondary School
Bhusawal01.1998
Skills
- Training Strategy & Delivery
- Learning & Development
- Employee Engagement & Mentorship
- Regulatory & Compliance Training
- Stakeholder Management
- Process Improvement & Audits
- Learning Management Systems (LMS)
- Cross-Functional Team Leadership
Certification
IC 38: Certification through the Insurance Institute of India, qualifying as a Corporate Agent (Composite) per IRDAI regulations. - Earned: July 2025, Expires: July 2028.
Timeline
IC 38: Certification through the Insurance Institute of India, qualifying as a Corporate Agent (Composite) per IRDAI regulations. - Earned: July 2025, Expires: July 2028.
07-2025
Senior Manager - Learning & Development
HDFC Sales Pvt. Ltd.
01.2024 - Current
Training Manager
Imarticus Learning Pvt. Ltd.
11.2022 - 01.2023
Learning & Development Manager
State Street Syntel Services Pvt Ltd (SSSPL) & SS&C Technologies DST Worldwide Services India
07.2014 - 12.2023
Senior Insurance Executive / SME
Prudential UK Ops (Capita, PPM Services Ltd.)
07.2006 - 07.2014
Senior Executive (Capital One Bank - US Ops)
Zenta India Pvt. Ltd.
02.2005 - 06.2006
Senior Team Member
Reco Restaurants
10.2003 - 12.2004
Management Trainee
Food Concepts Company Ltd.
05.2003 - 09.2003
B.Sc. Hotel Management & Administration -
Institute of Hotel Management
Higher Secondary Certificate -
Central Railway Sr Secondary School
Secondary School Certificate -
Central Railway Sr Secondary School
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