Sagar Parhe
Pune
Summary
Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. Exceptional communication skills.
Overview
2024
2024
years of professional experience
3
3
Languages
Work History
Deputy Area Manager
Bloombay Enterprises Pvt. Ltd. The Belgian waffle
9 2021 - 02.2024
- Recruited and hired top talent across multiple functions.
- Managed team by offering support and constructive feedback to improve skills and maximise potential.
- Monitored staff performance, continually seeking ways to improve team delivery for optimised financial success.
- Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
- Led monthly staff meetings for team to communicate updates, process improvements and shifting business priorities.
- Evaluated market conditions and competitor actions to develop successful marketing strategies.
- Generated strategic weekly Key Performance Indicator (KPI) targets, motivating and incentivising staff to continually achieve and exceed expectation.
- Employed outstanding communication and relationship-building abilities to lead by example in providing first-class customer care.
- Managed calendar to schedule employee shifts, maintaining organised operations and complete staff.
- Listened to team members' feedback and proactively addressed concerns.
Restaurant General Manager
ARB Hospitality, South and More ,Subway
03.2018 - 11.2020
- Recruited motivated, ambitious staff to deliver first-class service for optimal customer experiences.
- Collaborated on hiring and termination decisions with management
- Developed and maintained positive working relationships with others to reach business goals
- Monitored temperature of cases, shelves and storage areas and reported failures to the manager.
- Monitored competitor activity to match and better events and promotions for continued customer interest.
- Collaborated effectively with chefs to create and promote innovative, seasonal menu choices.
- Created targeted promotions to enhance customer spending and achieve weekly sales goals.
- Regularly reviewed customer feedback to effectively adapt and improve food, drinks and service offerings.
- Managed restaurant opening and closing procedures, maintaining faultless establishment security.
- Performed restaurant walk-through to gauge timeliness and excellent service quality.
- Championed 100% guest satisfaction by providing excellent dining experience.
- Estimated supply requirements based on historical needs and projected business levels.
- Maintained overall knowledge of functionality in every department to facilitate assistance when needed.
Store Manager
SUBWAY
01.2015 - 01.2018
- Updated daily logs, computer tracking systems and other relevant documentation
- Maintained competitive pricing and achieved targeted sales
- Certifications
- Supervised, trained and developed team members in accordance withState Level Seminar has participated as company policies and procedures.DELEGATE in MANAGING CHANGE
- Maintain clean, neat and properly stocked check stand area.IN THE HOTEL INDUSTRY-
- CHALLENGES AND FUTURE, Developed, implemented and managed business plans to promote profitable food and beverage sales
- Correctly calculated inventory and ordered appropriate supplies
- Interacted positively with customers while promoting hotel facilities and services
- Skillfully interacted with external vendors to obtain the best quality in pricing and product
- Reconciled cash and credit card transactions to maintain accurate records
- Reduced labor costs by 30 percent while maintaining excellent service and profit levels
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Created fun team building activities to engage staff in up-selling to meet revenue targets
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
Team Member
McDonald's
06.2012 - 05.2013
- Pursued learning opportunities to advance knowledge as a senior team member
- Strategically scheduled team members to maintain optimal staffing levels at all times
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Communicated clear expectations and goals to each team member
- Contributed to team success by completing jobs quickly and accurately
- Learned all required tasks quickly to maximize performance
- Resolved issues in a timely manner to maintain productivity goals
- Assisted customers promptly and politely, in person and via telephone.
Education
Bachelor of Arts - Indian Politics
Yashvantrao Chavan Open University
Pune 04.2001 -
Maharaja Jivajirao Shinde College
Shrigonda, India 04.2001 -
Skills
Accurate money handling
Compliance standards
Food safety procedures
Microsoft Office Suite
Written communication
Hospitality expertise
Menu planning
Sales forecasting
Timeline
Restaurant General Manager
ARB Hospitality, South and More ,Subway
03.2018 - 11.2020
Store Manager
SUBWAY
01.2015 - 01.2018
Team Member
McDonald's
06.2012 - 05.2013
Bachelor of Arts - Indian Politics
Yashvantrao Chavan Open University
04.2001 -
Maharaja Jivajirao Shinde College
04.2001 -
Deputy Area Manager
Bloombay Enterprises Pvt. Ltd. The Belgian waffle
9 2021 - 02.2024
Similar Profiles
ABHIJEET SINGH GILLABHIJEET SINGH GILL
Regional Manager at Bloombay Enterprises Pvt. Ltd.Regional Manager at Bloombay Enterprises Pvt. Ltd.
RISHITA JAINRISHITA JAIN
Front of House Employee at Belgian waffleFront of House Employee at Belgian waffle
SHEEL HEMANT RAOSHEEL HEMANT RAO
Team Leader at the belgian waffleTeam Leader at the belgian waffle