Sagar Patil
Dombivali
Summary
I was Joined this Industry in 2018 i was joined as a Associate i was taking calls and selling product and i was promoted as a verifier
in that process i was a best associate i am achieving my targets i also got multiple certificates and incentives
i am always self motivated and confided person
i have that ability to handel the team and montane good relation with them
i also get best team leader award in cogent company
in absence of my mangers i was taking all decision and quids the my operation team
Energetic Team Leader driving sales processes from order solicitation through fulfillment and delivery. Rallies team members through strong communication skills, imparting sense of urgency to sales and customer service initiatives. Organized professional with 6 years of experience spearheading team coordination and achievement
Hardworking and passionate job seeker with strong organizational skills eager to secure Team leader position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Team Leader, Sales Operations
Cogent E-services Private Limited
2023.04 - Current
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Built strong relationships with clients by following up
- Manage Team Shrinkage And Atration
- Manage APR And Quality Score of Team
- Giving Feedback to Associate to improve Sales
- Listening calls And giving feedback to improve Quality of sales
- Manage data And Track Accordingly Targets Given bye clients
- Taking Targets From Mangers And clients
- Distribute data to Associate and plan according to targets
- Maintain Team Bonding and friendly relationship with my team Members
- Developed and implemented strategies to increase sales and improve customer service
- Self-motivated, with a strong sense of personal responsibility.
- Provided professional services and support in a dynamic work environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
SME Team Leader
Aegis Customer Support Services Private Limited
2020.10 - 2023.03
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintain Team Quality And APR
- Taking Targets from Mangers As well as Clients and drive Team according to that
- Developed and maintained courteous and effective working relationships
- Maintain All Data And use that effectively to achieve Targets And improve Business
Trainee Verifier
Reliable Spaces Pvt.Ltd.
2018.08 - 2020.03
- Taking calls for verify the payments and give information about product
- Taking briefing to guide associate to convert sale and inform updates about products
- Conducted regular reviews of operations and identified areas for improvement.
- Handled day-to-day customer or client questions via telephone
Education
S.Y.B.Com - Commerce
K.V Pendarkar Collage
Dombivali2017
12Th - Commerce
KTHM Collage
Nashik, India2015
Skills
- Sales Support
- Sales Strategy Implementation
- Sales Training
- Target setting
- Public Speaking
- Coaching and Mentoring
- Calm Under Pressure
- Decision-Making
- Teamwork and Collaboration
- Team building
- Problem-Solving
- Computer Skills
- Multitasking
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Marati
Bilingual or Proficient (C2)
Timeline
Team Leader, Sales Operations
Cogent E-services Private Limited
2023.04 - Current
SME Team Leader
Aegis Customer Support Services Private Limited
2020.10 - 2023.03
Trainee Verifier
Reliable Spaces Pvt.Ltd.
2018.08 - 2020.03
S.Y.B.Com - Commerce
K.V Pendarkar Collage
12Th - Commerce
KTHM Collage
Similar Profiles
Mohd AmanullaMohd Amanulla
Customer Service Associate at Cogent E - Services Private LimitedCustomer Service Associate at Cogent E - Services Private Limited
Vivek NambiarVivek Nambiar
Senior Customer Support Executive at Intergalactory Foundry Private Limited (Sliceit)Senior Customer Support Executive at Intergalactory Foundry Private Limited (Sliceit)
SIMRAN SIMRAN null
Telesales Executive at Cogent E-services PrivateTelesales Executive at Cogent E-services Private