SAGAR SALUNKHE
Pune
Summary
Achieved significant improvements in guest satisfaction and operational efficiency at MAGARPATTA CLUBS & RESORTS PVT LTD. by streamlining front desk operations and enhancing staff training. Expert in reservation handling and complaint resolution, contributing to increased occupancy rates. Skilled in both leadership and Guest service, ensuring top-notch guest experiences.
Overview
17
17
years of professional experience
Work History
FRONT OFFICE DUTY
MAGARPATTA CLUBS & RESORTS PVT LTD.
07.2023 - Current
- Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
- Monitored inventory levels of supplies within the front office department, ensuring timely replenishment to avoid shortages or delays in service delivery.
- Managed daily front office operations, ensuring smooth workflow and maximum efficiency among staff members.
Front Office Duty Manager
HOTEL KALASAGAR
11.2022 - 06.2023
- Coordinated closely with the sales team on promotional strategies, resulting in increased occupancy rates and revenue generation.
Front Office Duty Manager
HOTEL THE ZEN LADAKH
08.2021 - 11.2022
Front Office Associate
HOTEL AMBIENCE
12.2007 - 08.2022
Front Office Supervisor
Cocoon Hotel
07.2014 - 07.2021
Front Office Supervisor
Hotel Goutham Manor
07.2013 - 06.2014
Front Office Executive
HOTEL KALASAGAR
09.2011 - 06.2013
Front Office Executive
HOTEL SHANTAI
10.2010 - 09.2011
Front Office Executive
HOTEL WOODLAND
08.2009 - 09.2010
Industrial Trainee
HOTEL KALASAGAR
06.2007 - 10.2007
Education
Bachelor of Arts -
University of Pune
PUNEHI KETS Institute Hotel Management
PUNE2007
Skills
- Front Desk Operations
- Reservation handling
- Complaint Handling
- Staff Training and Development
Languages
English
Advanced (C1)
Marathi
Advanced (C1)
Hindi
Advanced (C1)
French
Beginner (A1)
Tamil
Beginner (A1)
listening music
love to listen music
Timeline
FRONT OFFICE DUTY
MAGARPATTA CLUBS & RESORTS PVT LTD.
07.2023 - Current
Front Office Duty Manager
HOTEL KALASAGAR
11.2022 - 06.2023
Front Office Duty Manager
HOTEL THE ZEN LADAKH
08.2021 - 11.2022
Front Office Supervisor
Cocoon Hotel
07.2014 - 07.2021
Front Office Supervisor
Hotel Goutham Manor
07.2013 - 06.2014
Front Office Executive
HOTEL KALASAGAR
09.2011 - 06.2013
Front Office Executive
HOTEL SHANTAI
10.2010 - 09.2011
Front Office Executive
HOTEL WOODLAND
08.2009 - 09.2010
Front Office Associate
HOTEL AMBIENCE
12.2007 - 08.2022
Industrial Trainee
HOTEL KALASAGAR
06.2007 - 10.2007
Bachelor of Arts -
University of Pune
HI KETS Institute Hotel Management
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