Summary
Overview
Work History
Education
Skills
Timeline
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Sagar Uparkar

electronic and telecommunication
Thane

Summary

Dynamic Service Engineer with a proven track record at Massimo Batteries, enhancing client retention through exceptional technical support and proactive problem-solving. Skilled in equipment installation and operational support, I consistently improved service quality and customer satisfaction by leveraging my technical expertise and strong communication skills.

Overview

8
8
years of professional experience

Work History

Service Engineer

Massimo Batteries
04.2022 - 07.2023
  • Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
  • Contributed to company growth by generating new business leads through positive word-of-mouth referrals from satisfied clients.
  • Boosted service quality by continually updating technical knowledge and staying current with industry trends.

Service Engineer

Microtek Pvt Ltd
02.2021 - 03.2022
  • Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
  • Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
  • Installed, configured and tested equipment on specialized platforms.
  • Analyzed and evaluated performance and optimized efficiency.

Service Engineer

Saniya Service Center
08.2016 - 03.2020
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Engaged in first-level support for customers requiring routine support and troubleshooting.
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • Tested and checked performance of hardware and software programs.

Machine Operator Technician

Flash Electronics (India) Private
08.2015 - 08.2016
  • Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Education

ITI -

Industrial Traning Institute Oros
Sindhudurga
04.2001 -

High School Diploma -

Shri Ravalnath Vidyamandir Highschool
Sawantwadi, India
04.2001 -

Skills

    Technical support

    Field service

    Installation coordination

    Equipment installation

    Equipment assembly

    Operational support

Timeline

Service Engineer

Massimo Batteries
04.2022 - 07.2023

Service Engineer

Microtek Pvt Ltd
02.2021 - 03.2022

Service Engineer

Saniya Service Center
08.2016 - 03.2020

Machine Operator Technician

Flash Electronics (India) Private
08.2015 - 08.2016

ITI -

Industrial Traning Institute Oros
04.2001 -

High School Diploma -

Shri Ravalnath Vidyamandir Highschool
04.2001 -

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Sagar Uparkarelectronic and telecommunication