Dynamic and customer-oriented Food and Beverage Server with a proven track record at Thousand Nights Camp & Urbano Bistro. Skilled in menu presentation and upselling, I excel in fast-paced environments, leveraging strong communication and problem-solving abilities to enhance guest experiences and ensure satisfaction. Committed to teamwork and maintaining high service standards.
· Greet the guest and escort to their tables
· Present menu and provided details information
· Prepare tables by setting up linens, silverware and glasses
· Inform the guest about the day’s special
· Offer menu recommendations upon request
· Up-sell additional products when appropriate
· Take accurate food and drinks orders, using POS ordering software, order slips.
· Communicate order details to the kitchen staff
· Serve food and drinks orders
· Check dishes and kitchenware for cleanliness and presentation and reports any problems.
· Presenting checks and collect bill payment
· Carry dirty plates, glasses and silverware to kitchen for cleaning
· Meet with restaurant staff to review daily special, changes on the menu and service specification for reservation.
· Provide excellent customer service to guests
• Greeting and seating guests
• Menu presentation and recommendation
• Taking orders
• Serving food and beverages
• Checking guest about their foods
• Handling payment
• Maintaining cleanliness
• Upselling and enhancing service experience
Strong interpersonal and communication skills
Quick learner with the ability to adapt to new technologies and processes independently
Positive attitude and strong problem-solving abilities
Dedicated and reliable with a proven record of teamwork and professionalism
Dedicated to assigned tasks and committed to both hard work and smart work
Strong Analytical and logical abilities to tackle challenges effectively
Industrious, honest and dependable employee
Customer oriented
Possess an approachable and flexible attitude
Enjoys working in a fast-paced environment
Team player
THOUSAND NIGHT SHARQIYA SANDS CAMP