Summary
Work History
Education
Skills
Accomplishments
Work Availability
Work Preference
Quote
Software
Interests
Overview
Timeline
CustomerServiceRepresentative
Sailaja Vemula

Sailaja Vemula

Gurugram

Summary

A result-oriented professional with over 21+ years of experience in Accounts Payable, Procurement, Vendor master, Book-keeping, and customer management. Committed, capable and a confident people manager with the right vision, ability, and drive. Highly organized & consistent - I can quickly comprehend complex managerial scenarios. I now seek to harness my extensive experience in P2P, Customer Service and People Management in a suitable leadership role. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

Sr Manager Accounts Payable

Charge Point India Pvt Ltd
05.2024 - Current
  • Managing day-to-day operations of Vendor management, Accounts payable, Expense reporting, Rec to PO & Payments
  • Developing, implementing and maintaining procedures and policies, ensuring adherence to company guidelines, processes and controls are compliant with Sarbanes Oxley Act (SOX)
  • Developing and maintaining relationships with internal and external partners to facilitate open communication and performance
  • Partners with FP&A, GL to manage and improve key internal metrics such as Operating free cash flow, days payable outstanding, Etc
  • Providing leadership, direction and coaching on specific tasks as well as individual professional development
  • At the yearend reporting the 1099
  • Implementation of new tools to improve the process effectively.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Working with auditors and compliance personally.
  • Identify opportunities for automation and technological enhancements to improve the overall AP functions. Directly work on system and operational projects and implementations.

Accounts Payable Manager

Charge Point India Pvt Ltd
02.2020 - 05.2024


  • Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings and efficiencies.
  • Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
  • Closely monitored accounts to post timely payments and resolve billing discrepancies.
  • Managed accurate and timely processing of over invoices per month.

Manager

Symantec Software Pvt Ltd
07.2016 - 02.2020
  • Managing day-to-day operations of different AP areas including PO and Non-PO invoice processing, Vendor Desk, Internal Client & Vendor Relations, and Payment Processing
  • Transitioned Accounts Payable/Expense reporting & Cash Disbursement process from GENPACT to In-house
  • Realigned workload and reduced head count without disruption of services to vendor accounts
  • Stabilized the process within 3 months by implementing process changes and controls
  • Developed and Implemented process control mechanism, proper governance to run an optimum operation
  • Working on automation of the process on the invoicing
  • Working with the upstream and downstream teams to have better control of the supplier payments
  • Assisted finance team with month end processing, including accruals and account reconciliations
  • Worked with senior management on mergers and acquisitions with the UAT testing
  • Successfully increased employee retention by created a positive work environment
  • Aiding senior management with mid-year and year-end audit preparation
  • Providing summary report regarding fixed assets and Flux Analysis to the management
  • Effectively managed a team by recruiting, developing, setting priorities and providing clear direction to the employees, addressing performance issues and making recommendations for personnel actions.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Manager

GENPACT LLC
  • Transitioned Accounts Payable and Expense Reporting processes
  • Responsible for managing the team’s concerns, improving the process efficiencies, reporting with in organization on team’s and operations delivery status
  • Front ending the customer for the process, improvements and implementation of projects
  • Supporting customer in their initiatives and bringing up the team to customer’s expectations
  • Complete knowledge of the up-stream & down-stream processes to understand their impact on the Accounts payable operations
  • Working knowledge on end to end of P2P
  • Responsible for ensuring that every member of the team is engaged in individual/collective initiatives and process improvements, along with the day-to-day operations
  • Ensure that the team is cross trained across all steps & phases of the Accounts Payable cycle
  • Drive the team members to maintain effective knowledge documentation and retention
  • Supporting the global initiatives without impacting process deliverables
  • Set up review mechanism for the team’s health and the process demands
  • Assisted Treasury Department as back-up for weekly cash borrowing base, daily cash reconditions and performed wire transfers.

Process Developer

GENPACT LLC
  • Responsible for preparing bank reconciliations and ensuring no recons are pending at the month end close
  • Prepare quick reference tools (SOP’s) and payments for accounts payable
  • Maintain sound relations with clients and understanding their concerns to resolve them appropriately
  • Generate & analyze weekly and monthly dashboards for CTQ’s
  • Prepare the MIS for the team every month
  • Understand the Service Level Agreements with the Customer and identify members that can be anointed as the Subject Matter Experts for the process.

Credit Appraisal

SRI BALAJI ASSOCIATES
  • Verify personal loan applications sourced by the Sales Executives for compliance with the bank rules and regulations
  • Coordinate with banks and the customers for better results
  • Was responsible for disbursement of salaries, incentives and commissioning for the entire unit along with individual responsibilities.

Education

Master of Financial Analysis - Financial Management and Management Accounting

Kakatiya University
12.2001

Bachelor of Commerce - Sales tax, Banking and Accounting

Kakatiya University
12.1999

Skills

  • Hands on Knowledge of Oracle, Tally, Business Objects Reporting, NetSuite and Blackline
  • Certified Green Belt
  • Excellent Customer Management
  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Operations Management
  • Teamwork and Collaboration
  • Process Improvement

Accomplishments

  • Supervised team of 25 staff members.
  • QUALITY - GREEN BELT certified in 2013. Green Belt Project was executed with a financial impact for the customer at $40,000 for a one time activity on the project
  • Consistently received a Promoter Score from the customer in the bi-annual voice of the customer survey.
  • As a people manager received so many awards as a best leader among the finance team.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteHybrid

Important To Me

Company CultureCareer advancementHealthcare benefitsFlexible work hoursTeam Building / Company RetreatsPersonal development programsStock Options / Equity / Profit SharingWork from home optionPaid time off

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Software

Oracle, NetSuite, Blackline, Business objects reporting

Interests

Trekking, Travel, Dancing & Fitness

Overview

1
1

21

Timeline

Sr Manager Accounts Payable

Charge Point India Pvt Ltd
05.2024 - Current

Accounts Payable Manager

Charge Point India Pvt Ltd
02.2020 - 05.2024

Manager

Symantec Software Pvt Ltd
07.2016 - 02.2020

Manager

GENPACT LLC

Process Developer

GENPACT LLC

Credit Appraisal

SRI BALAJI ASSOCIATES

Master of Financial Analysis - Financial Management and Management Accounting

Kakatiya University

Bachelor of Commerce - Sales tax, Banking and Accounting

Kakatiya University

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Sailaja Vemula