Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imran Khan

Beauty and fragrance Expert
Navi Mumbai

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated beauty and fragrance Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

12
12
years of professional experience
4
4
Languages

Work History

Sales Associate

Al Rasasi Pefumes
12.2022 - Current
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Beauty Advisor

Forest Essential Luxurious Advisor At Sephora
11.2019 - 11.2022
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Applied makeup and skincare products to customers following guidelines to enable testing of brand.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.

Beauty Advisor

Beauty Concept Pvt Ltd
06.2018 - 10.2019

Customer Consultation: Engaging with customers to understand their beauty needs, preferences, and concerns.
Providing personalized advice and recommendations on skincare, makeup, and beauty products based on individual requirements.

Product Knowledge: Maintaining up-to-date knowledge of beauty products, their ingredients, benefits, and usage techniques.
Demonstrating product application and benefits to customers.

Sales and Promotion: Actively promoting and selling beauty products to achieve sales targets.
Upselling and cross-selling products to enhance customer experience and increase sales.

Merchandising: Ensuring products are well-stocked, attractively displayed, and properly labeled. Participating in promotional activities and events to drive product awareness and sales.

Self-Development:

  • Continuously updating skills and knowledge through training and self-study.
  • Actively promoted store events and promotions to encourage customer participation and drive sales growth.
  • Striving to meet personal and team goals while contributing to the overall success of the beauty department or store

Fragrance Specialist

L'Oreal (Lobo Staffing Solution Pvt Ltd)
02.2013 - 06.2016
  • Maximized revenue through cross-selling of complementary products such as body lotions or shower gels alongside fragrances purchases.
  • Educated customers on proper fragrance application techniques, enhancing their overall experience with the product.
  • Boosted sales by conducting product demonstrations and effectively communicating product features and benefits to potential customers.
  • Utilized effective communication skills to convey complex information about scent notes, ingredients, and brand history to customers of varying levels of expertise in the world of perfumery.
  • Engaging with customers to understand their preferences, fragrance tastes, and reasons for purchasing.
  • Providing personalized recommendations and guidance on selecting fragrances based on individual preferences, skin chemistry, and occasions.
  • Conducting fragrance tests and offering samples to allow customers to experience different scents.
  • Demonstrating proper application techniques and educating customers on how to maximize fragrance longevity and impact.
  • Actively promoting and selling fragrances to meet sales targets and achieve store objectives.
  • Upselling complementary products such as lotions, shower gels, or gift sets to enhance the customer's fragrance experience.

Fragrance Specialist

Beauty Concept Pvt Ltd
02.2012 - 01.2013
  • Boosted sales by conducting product demonstrations and effectively communicating product features and benefits to potential customers.
  • Maximized revenue through cross-selling of complementary products such as body lotions or shower gels alongside fragrances purchases.
  • Utilized effective communication skills to convey complex information about scent notes, ingredients, and brand history to customers of varying levels of expertise in the world of perfumery.
  • Processed credit and debit card payments to complete purchases.
  • Ensured compliance with company policies regarding product handling, safety procedures, and visual merchandising standards throughout the fragrance department.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

No Degree -

Maharashtra University
Mumbai
04.2001 -

Skills

  • Product Sales
  • Customer Service
  • Sales Development
  • Customer Needs Assessment
  • Listening Skills
  • Teamwork and Collaboration
  • Inventory Control
  • Upselling
  • Multi-tasking strength
  • Relationship Building
  • Client Service
  • Sales expertise
  • Sales Strategies

Timeline

Sales Associate

Al Rasasi Pefumes
12.2022 - Current

Beauty Advisor

Forest Essential Luxurious Advisor At Sephora
11.2019 - 11.2022

Beauty Advisor

Beauty Concept Pvt Ltd
06.2018 - 10.2019

Fragrance Specialist

L'Oreal (Lobo Staffing Solution Pvt Ltd)
02.2013 - 06.2016

Fragrance Specialist

Beauty Concept Pvt Ltd
02.2012 - 01.2013

No Degree -

Maharashtra University
04.2001 -
Imran KhanBeauty and fragrance Expert