Sandeep Deshmukh

• Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
• Created an open line of communication between warehouse staff members and upper management, fostering transparency across all levels within the organization.
• Monitored inventory levels closely, preventing stockouts and overstock situations that could negatively impact business operations.
• Collaborated with cross-functional teams to ensure timely delivery of products and customer satisfaction.
• Worked closely with third-party logistics providers to secure cost-effective shipping solutions for outgoing orders.
• Developed strong relationships with suppliers and transportation partners, fostering collaboration and improving overall supply chain efficiency.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• First point of contact to Customers.
• In charge of handling & resolving customers issue and complaints.
• Smooth functioning of Customer Relationship Management (CRM), Sales Force & SAP.
• Responsible for ensuring moment of delight for our customers by giving them best customer service.
• In charge of handling Service Team (Zonal Mumbai) & All Mumbai Stores related complaints.
• Monitoring Customer queries regarding Deliveries, Fitment, Service Camp, Fareye, Reverse Logistics (RL), and Cannibalization Request Form (CRF).
• Providing feedback to Service Manager, City Head
• Coordination with technicians & Quality Head for repair/replacement of products.
• Sending daily, weekly & monthly reports to Service Manager & City Head.

• Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
• Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Developed and implemented policy and procedure updates to improve workflow and productivity.
• Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
• Streamlined operations for faster order processing by updating warehouse layout and organization.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Reduced product damage with improved packaging methods and training staff on proper handling techniques.
• Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.

• Spearheaded process improvement initiatives, identifying areas for potential growth or cost reduction opportunities within the warehouse operation.
• Recorded information, shortages, and discrepancies to keep records current and accurate.
• Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
• Double checked records, daily reports, and inventory transactions to identify and correct variances.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Evaluated employee performance regularly, offering constructive feedback aimed at improving individual skills while also recognizing outstanding achievements among team members.
• Conducted research to address shipping errors and packaging mistakes.
• Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
• Supervised warehouse operations by managing employees during shifts.

• Streamlined warehouse operations by implementing lean management principles, improving order fulfillment times.
• Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
• Reduced lead times for key materials through effective vendor management and negotiation strategies.
• Maintenance of all statutory requirements from a logistics perspective and providing full reports.
• Responsible for coordinating and supervising the logistics functions related to freight movement, into and out of the warehouses.
• Coordination with key accounts for movement of goods.
• Insuring the availability of material in agreed lead-time and availability of material at site as and when required by the regional warehouses.

· Materials and Logistics planning: Maintaining warehouse and site stock report, GRN, STN, Monthly report.

· Warehouse management: Verifying the Materials as per Quality norms, maintaining the track of receipts and planning for the same one month before.

· Responsible for Logistics & Warehousing Activity for Maharashtra Circle.

· Inventory Management & Control.

· Coordinate with Central SCM for Material delivery and order status.

· Monitoring WMS Entries.

· MIS Preparation & circulating to Top Level Management.

· Warehouse Audits, Stock Mapping etc.

· Coordination with Vendors, Contractors, Internal & External Depts.

• Provided administrative support with accurate document preparation and data entry.
• Managed day-to-day department operations with effective workflow coordination.
• Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
• Prepared and delivered operational performance reports to inform management.
• Assisted operations manager with planning of routine operations and special projects.