Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Training
Disclaimer
Timeline
Generic

Sandeep Gupta

Nagpur

Summary

Dynamic Technical Support Executive with extensive experience at SHL INDIA PVT LTD, excelling in diagnosing complex software and hardware issues. Proficient in Windows operating systems and remote desktop support, I foster positive relationships through integrity and a friendly demeanor, ensuring optimal workplace environments and user satisfaction.

Overview

9
9
years of professional experience

Work History

Technical Support Executive

SHL INDIA PVT LTD
Gurugram
01.2018 - Current
  • Currently working in SHL INDIA PVT LTD as a technical support executive (15-01-2018 to Till Now).
  • Provided technical assistance to users via phone and email support.
  • Diagnosed software and hardware issues for efficient problem resolution.
  • Maintained positive working relationship with fellow staff and management.
  • Provided guidance on best practices for using different applications related to the product and service being supported.

Sales Executive

OPPO INDIA PVT LTD
10.2016 - 10.2017
  • 1 Year experience in OPPO INDIA PVT LTD as a sales executive (13-10-2016 to 13-10-2017).

Education

B.E. - EEE

RGPV Bhopal
Bhopal
01.2016

12th Higher Secondary -

U.P Board
Uttar Pradesh
01.2011

10th High School -

U.P Board
01.2009

Skills

  • Windows operating systems expertise
  • Microsoft Office proficiency
  • Internet tools knowledge
  • IP address configuration
  • Desktop support and L1 assistance
  • Outlook installation
  • Basic networking knowledge
  • Remote desktop support
  • Workplace environment optimization
  • Quick learner and diligent worker
  • Integrity and honesty
  • Self-motivation
  • Friendly demeanor

Languages

English, Hindi

Hobbies and Interests

Playing Chess, Internet Surfing, Solve Mathematical problem

Training

JSW steel coated product limited, Thane Mumbai. (continuous galvanizing line)

Disclaimer

I here by declare information provided above is true to the best of my knowledge and concern. Place: New Delhi Date- SIGNATURE (SANDEEP GUPTA)

Timeline

Technical Support Executive

SHL INDIA PVT LTD
01.2018 - Current

Sales Executive

OPPO INDIA PVT LTD
10.2016 - 10.2017

B.E. - EEE

RGPV Bhopal

12th Higher Secondary -

U.P Board

10th High School -

U.P Board

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