Sandeep Shinde
Sales & Closing Manager
Pune
Summary
Accomplished Sales & Closing Manager with extensive experience in driving sales and managing comprehensive project lifecycles. Proven track record in strategic planning, customer engagement, and sales forecasting. Demonstrated expertise in negotiation tactics and sales funnel management, consistently delivering high-quality results within tight deadlines. Adept at leading teams towards achieving departmental goals and maintaining up-to-date industry knowledge. Career goal: to leverage extensive sales experience to drive growth and innovation in a dynamic organization.
Overview
19
19
years of professional experience
Work History
Sales & Closing Manager
Right Move Properties
07.2020 - Current
- Orchestrated entire lifecycle of GLOBAL LIFESTYLE project for Global Group in Hinjewadi Phase 1
- Consistently engaged with partners to drive sales.
- Conducted market research to gather insights and inform campaign planning and execution.
- Delivered high-quality results within tight deadlines
- Influences and motivates team members towards departmental goals.
- Executed targeted advertising initiatives.
- Maintained up-to-date industry knowledge by attending educational events, conferences, and workshops.
- Responsible for conducting interviews and hiring sales staff
- Created and delivered training modules for sales team.
Senior Sales Executive
Magicbricks Realty Services
09.2018 - 05.2020
- Meet and liaise with clients to discuss and identify their advertising requirements
- Prospected and cold-called customers to develop new sales leads.
- Negotiated pricing following company procedures to close sales with new advertisers.
- Demonstrating and presenting online advertisement packages.
- Ensured ongoing client satisfaction through proactive communication.
- Managed scheduling and execution of photoshoot sessions
- Set up face-to-face meetings by initiating phone contact.
- Educated clients on the latest advertising trends and technologies to inform their campaign strategies.
- Managed a portfolio of existing accounts, ensuring client satisfaction and retention through exemplary service.
Franchise Owner
Vodafone Mobile Services
06.2013 - 04.2018
- Developed training modules enhancing team skillsets.
- Pitching products and services.
- Maintaining fruitful relationship with existing customers
- Set monthly and quarterly sales objectives
- Established rapport by reaching out via various communication channels
- Implemented marketing campaigns to increase brand awareness and attract new customers.
- Oversaw inventory management, optimizing stock levels to meet customer demand without overstocking.
- Organized promotional events to drive footfall during off-peak times, successfully increasing revenue.
- Built strong relationships with the local community, contributing to sustained business growth.
- Conducted financial analysis to track franchise performance, identifying areas for improvement.
- Handled customer complaints with diplomacy, turning negative experiences into positive outcomes.
- Developed training programmes for staff, improving service delivery and operational efficiency.
- Supervised daily operations to maintain high standards of customer service and satisfaction.
Customer Service Representative
ADFC
04.2010 - 06.2013
- Deliver customer service related to HDFC Bank credit cards.
- Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.
- Handle inquiries and cross-sell products such as loans, insurance, savings accounts and life insurance.
- Marketed various financial products including Home Loan, Auto Loan, Personal Loan.
- Oversaw daily quizzes about products conducted by the central team.
- Coordinated group efforts efficiently.
- Monitored foreign exchange rates regularly.
Duty Manager
The Mobile Store
04.2008 - 03.2010
- Supervised inventory levels of mobile devices and related items.
- Enhanced sales of cellular devices.
- Managed day to day operations of outlet.
- Supervised staff to achieve organizational goals.
- Conducted end-of-month audits for upper management review.
- Skilled in diverse functionalities of modern smartphones.
Sales Associate
MKP Distributors Pvt. Ltd.
01.2006 - 02.2008
- Promoted sales of International perfume brands.
- Ensured client satisfaction by meeting their requirements.
- Track and update daily sales records.
- Facilitated onboarding process by providing detailed fragrance knowledge to new hires.
- Coordinated various promotional events.
- Handled returns and exchanges with professionalism, maintaining customer trust and store reputation.
- Managed stock levels on the shop floor, regularly updating displays to maximise visual appeal.
- Coordinated with the merchandising team to set up attractive displays and seasonal promotions.
Education
Bachelors of Commerce -
International School For Management Excellence
Pune, India 04.2001 -
Skills
Customer service focus
Customer Service
Decision-making capabilities
Retail Inventory Management
Relationship Building
Deadline Management
Training and Development
Strong leadership
Timeline
Sales & Closing Manager
Right Move Properties
07.2020 - Current
Senior Sales Executive
Magicbricks Realty Services
09.2018 - 05.2020
Franchise Owner
Vodafone Mobile Services
06.2013 - 04.2018
Customer Service Representative
ADFC
04.2010 - 06.2013
Duty Manager
The Mobile Store
04.2008 - 03.2010
Sales Associate
MKP Distributors Pvt. Ltd.
01.2006 - 02.2008
Bachelors of Commerce -
International School For Management Excellence
04.2001 -
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