Utilize expertise and dedication to deliver exceptional results while contributing to the growth of a respected organization in the Customer Service field. Targeting opportunities in Logistics and Supply Chain Management in Operations, Safety, Contingency & Loss Prevention, P&L Management, Financial Control, or Inventory Management.
Overview
11
11
years of professional experience
Work History
Cluster Manager
One World Logistics Pvt Ltd
Mumbai
07.2024 - Current
Amazon
Responsible for the acquisition, management, and expansion of Amazon's retail channel within the assigned territory. Led a multi-layer team focusing on operational excellence and stakeholder management.
Leading and managing the operations team to ensure a smooth and efficient workflow.
Overseeing daily operational activities and providing guidance and support to the team members.
Coordinating with various departments to streamline processes and improve overall efficiency.
Monitoring performance metrics and implementing strategies to achieve operational goals.
Conducting regular team meetings and training sessions to foster a collaborative work environment.
Managing and resolving any operational issues or challenges that arise promptly.
Analyzing data and reports to identify areas for improvement and implementing corrective actions.
Leading and motivating the team to meet and exceed performance targets.
Delivering training & coaching of Amazon processes, products, operating model and SOPs
Senior Territory Manager
Oxyzen Express
Bhiwandi, India (Remote)
02.2024 - 06.2024
Fostered strong relationships with distributors and other channel partners to ensure smooth supply chain operations and timely product delivery.
Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for Operations.
Negotiating with suppliers and customers for best prices, payment terms, and delivery timelines. Planning, production, and inventory control. Warehousing process optimization.
Managed transportation paperwork efficiently, ensuring proper documentation of pick-ups, deliveries, and any incidents encountered during transit.
Contributed to overall operational success through effective communication with dispatchers and warehouse personnel.
Station Manager
NTex Transportation Services Private Limited
Ambarnath, India (Remote)
09.2020 - 12.2023
Amazon
Created detailed reports on transportation metrics such as on-time delivery rates or fuel consumption per mile driven – this enabled informed decision-making related to resource allocation priorities.
Responsible for driving & achieving the performance metrics of warehouse operations include interviewing, hiring, promotions, discipline, and terminations of employment
Improved station efficiency by implementing new operational strategies and streamlining processes.
Conduct daily and weekly performance meetings
Analyze and oversight of scheduling and staffing requirements for area of responsibility
Experience managing contingent workforce in a business with peak season
Responsible for receiving, stowing, picking, packing, and shipping, ensuring that all workflows run smoothly and that customer expectations are met, if not exceeded
Administration logistic Executive
THE PAIX TECHNOLOGY PVT LTD
Mumbai, India
04.2017 - 07.2020
Management of office equipment
Maintaining staff attendance external or internal communication or management systems
Managing clerical or other administrative staff
Dealing with email enquirers
Bill processing - processing and checking the bills of contractors, vendors
Quality service from the contractor and vendors
Able to take care leadership Team
Operation Unit (OU) Incharge
GATI Limited
Mumbai, India
08.2013 - 03.2017
Order, track, and report inventory and deliveries
Respond to shipping complaints, lost items, damages
Coordinate all shipments for all locations
Maintain Daily Stock Tally with Physical/System Stock with scanning & foot printing updated in systems on daily basis and resolve discrepancy with concern OU through email
Work with managers and team members to implement new strategies and initiatives
Handling COD Cash/Petty cash, on daily basis deposit in Bank with Tally Summary, maintain record in excel file on daily basis.
Education
MBA -
Welingkar Institute of Management
Skills
Effective Communication
Operations Management
Transportation Management
Work Planning
Problem-solving aptitude
Adaptability and Flexibility
Team building
Policy Implementation
Vendor Relationship Management
Team Development
Distribution Services
Staff Scheduling
Fleet Management
Issue Resolution
Route Planning
Lime Haul Connective
Personal Qualities
Quick Learner
Team Player
Highly positive attitude
Communication Skills
Ability to deal with pressure
Sincere, self-motivated And Hardworking
Honesty
Work Ethic
Determination and Persistence
Problem-Solving skill
Languages
English
Hindi
Marathi
Personal Information
Date of Birth: 01/05/90
Gender: Male
Nationality: Indian
Marital Status: Married
Timeline
Cluster Manager
One World Logistics Pvt Ltd
07.2024 - Current
Senior Territory Manager
Oxyzen Express
02.2024 - 06.2024
Station Manager
NTex Transportation Services Private Limited
09.2020 - 12.2023
Administration logistic Executive
THE PAIX TECHNOLOGY PVT LTD
04.2017 - 07.2020
Operation Unit (OU) Incharge
GATI Limited
08.2013 - 03.2017
MBA -
Welingkar Institute of Management
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