Sandhya Elango
Chennai
Summary
Motivated professional with 12 years of career in Insurance Industry. Customer-oriented, leveraging the business analysis skills with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Business Analyst/Manager, Projects
LTIMindtree
09.2024 - Current
- Demonstrated expertise in various Guidewire Duck creek insurance products including Property, Crime, Business Owners, General Liability, Commercial Auto Coverages.
- Involved in different lines of business based on the coverage requirement, needs of the customer.
- Facilitated efficient communication with cross functional teams and stakeholders at different hierarchical positions to finalize the changes in requirement based on various Requirement gathering techniques.
- Exhibited strong leadership skills in understanding the project's functional/technical and business requirements, leading diverse teams to resolve complex challenges and cultivating an environment where knowledge is shared collaboratively.
- Partnered with Data Reporting Compliance team and stakeholders to prioritize backlog items and maximize the business value, ensure consistency between user story details and acceptance criteria.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Interacted with internal customers, stakeholders to understand business needs, data sources and translate into project scope requirements.
- Estimated enhancements, incidents using Relative Weighting story points considering complexity, base, and reference value of past sprint user stories, features, and epics.
- Spearheaded the coordination of development and QA teams for testing initiatives encompassing System, Exploratory, Ad hoc Fields Integration, Regression tests across all modules.
- Case study/Analyzing the root cause of the issues/defects identified for the project on different environments like dev, UAT, INT, SB.
- Analyzed client feedback to identify challenges and implemented innovative solutions, bolstering customer satisfaction.
- Guided and led team members during critical times to drive process improvements. Gathered, Analyzed requirements, designed, and executed test cases for multiple projects.
- Shared daily status reports with US clients, cross- functional teams.
- Worked with Scrum team to test and certify application features before deploying to production.
- Prepared mockups, Workflow design documents for the current, proposed behaviors of the system.
- Understanding business needs though analysis of business requirements.
- Mentored 25 cross-functional team members, resulted in $100+ million revenue generation.
- Active participant in scrum ceremonies, proposal, weekly status report meetings.
- Documented Transition/Training guide, UAT sign-off Hand book.
Programmer Analyst
Cognizant
10.2010 - 05.2013
- Engaged in designing test cases, execution, logging defects in case of issues for claims and policy systems.
- Aided the team lead in the consolidation of status and defect summary reports.
- Drove efficiency by ensuring accurate verification and validation of data for improved policy and claim processing.
- Validated the integrity of financial accounting data's for NB Volume Tool, a desktop-based application on Zurich Financial Project.
- Maintained accuracy and efficiency while executing SAP transaction codes in the SAP GUI backend.
- Verified functionality of the globally used Salesforce application without requiring any network configuration or additional costs.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
SRM Valliammai Engineering College
Chennai, IndiaSkills
- Requirements gathering, Data Mapping
- Stakeholder and Risk Management
- High Value Project Coordination
- Critical thinking, Relationship building
- MS Tools, Agile Scrum
- EAM, Epolicy, SQL downstream Issue Validation
- Rally, JIRA, HP Quality Center ALM, Test link, TFS
- Resource Allocation, Capacity Planning
- User Acceptance Testing
- Jenkins, GitHub
Certification
- Certified Agile Way of Working
- Certified Scrum Master and ProductOwner
- Certified Business Analyst Professional
- External ISTQB Certification (Indian Standard Testing Qualification Board)
- Certified Professional in General Insurance, QC, QA, Software testing
- Certified in Guidewire Policy Center
- Certified MCSE Professional at Mindtree, Mobile testing
- Katalon Automation Certification, Devops Practitioner training
- PGPCC course at Great Learning (Post Graduate Program in Cloud Computing)
Accomplishments
- ■ Won exemplary, spot on awards for good performance, customer delight, team player accomplishments, coordination in GAIG forms package, PNI projects.
- ■ Awarded with Outstanding Performer thrice in a row by GAIG Client.
- ■ Received the Certificate of Appreciation for providing the relevant clarification with prompt solutions for the project deliverables.
- ■ Recognized with "Exemplary" award for excellent work done parallelly for Corso project and NB Volume Tool, grasping things easily and managing the projects effectively and efficiently for the period of Q1 2012.
- ■ Overall internal Learning Health Score in Testing awarded 3000 wah points by the cognizant organization is 10.93 as against a maximum of 5.
Timeline
Lead Business Analyst/Manager, Projects
LTIMindtree
09.2024 - Current
Programmer Analyst
Cognizant
10.2010 - 05.2013
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
SRM Valliammai Engineering College
Similar Profiles
Srestha BoseSrestha Bose
Specialist Senior Software Engineer at LTIMINDTREESpecialist Senior Software Engineer at LTIMINDTREE
Arivu PeriyasamyArivu Periyasamy
Network Specialist at LTIMindtreeNetwork Specialist at LTIMindtree
Vuppala Veeran Pranav GuptaVuppala Veeran Pranav Gupta
Leadership Recruiter at LTIMindtreeLeadership Recruiter at LTIMindtree