Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
SANDIP Ashok BARAPATRE

SANDIP Ashok BARAPATRE

Nagpur

Summary

IT Infrastructure Specialist with over 6 years of experience in system, server, and desktop support, currently contributing in a critical role at Reliance Jio (IDC) Data Center through Grace Infotech Pvt. Ltd. Skilled in hardware troubleshooting, remote solutions, and enterprise server management across Dell, Lenovo, and HPE platforms. Proficient in RAID configuration, server profile customization, and seamless installation of new servers. Strong background in MS Outlook support, DNS, DHCP, Active Directory, and with proven ability to resolve user queries efficiently. Certified in MCP (Windows Server 2012), RHCSA, RHCE, and Hardware/Networking, with a BBA degree. Recognized for being detail‑oriented, customer‑focused, and adept at delivering reliable IT solutions in high‑stakes environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server Support Engineer

Grace Infotech (Client: Reliance Jio Data Center)
12.2018 - Current

Proficient with Open Manage Enterprise (OME) for device discovery, reporting, plugin installation, and patch updates.Skilled in hardware troubleshooting, system resource monitoring, and power management to ensure optimal server performance.
Managed and resolved issues on Dell, Lenovo, and HPE servers, including providing remote support.
Performed rack stacking, device migration, and network device management.
Configured RAID systems, performed firmware and driver updates, and customized server profiles.
Installed and managed multiple operating systems: VMware ESXi 6.5–7.0.8, Red Hat 7–9, Linux distributions, and Windows Server 2008–2021.
Delivered exceptional customer service and network support, ensuring end‑to‑end connectivity solutions.

Desktop Support Engineer

Grace Infotech
06.2015 - 09.2018
  • Configured hardware, devices, and software to set up work stations for employees.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
  • Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
  • Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
  • Troubleshot potential problems and eliminated before issues escalated or cascaded.

Education

BBA - Business Management

PRERNA COLLAGE OF COMMERCE
Nagpur, India
07-2013

Associate of Science - Science

G.V.JR. COLLAGE
Bhandara, India
02-2006

High School Diploma -

G.V.H.SCHOOL
Bhandara, India
03-2004

Skills

  • Operating Systems: Windows Server, Linux (RHEL, CentOS, Ubuntu)
  • Linux Administration: Basic Commands, User & Group Management, Password Policies, File Security & Permissions (chmod, chown, umask), File System & Advanced File System Management (mount, fstab, LVM, ext4/xfs), Compression & Archiving (tar, gzip, bzip2, zip)
  • Package & Repository Management: Yum/DNF Server Configuration, Local Repository Setup
  • Network & Web Services: FTP Server (vsftpd), Apache Web Server, Tomcat Application Server, Samba Configuration (Windows-Linux File Sharing), NFS Setup, DNS Server (bind, named)
  • Remote Management Tools: iDRAC, OME, iLO
  • Server Infrastructure: RAID Configuration, Firmware Updates, OS Deployment, Server Health Monitoring & Troubleshooting
  • Workflow Optimization: Excel-based Case Log Parsing, Structured Reporting
  • Professional Communication: Email Drafting for Technical Updates, Escalations

Certification

MCP 401 – Installing & Configuring Windows Server 2012

RHCSA – Red Hat Certified System Administrator (GRRAS Solutions Pvt. Ltd.)
RHCE – Red Hat Certified Engineer (GRRAS Solutions Pvt. Ltd.)
Hardware & Networking – Pune University and Eth Research Lab

Languages

English
Upper intermediate (B2)
Marathi
Advanced (C1)
Hindi
Advanced (C1)

Timeline

Server Support Engineer

Grace Infotech (Client: Reliance Jio Data Center)
12.2018 - Current

Desktop Support Engineer

Grace Infotech
06.2015 - 09.2018

BBA - Business Management

PRERNA COLLAGE OF COMMERCE

Associate of Science - Science

G.V.JR. COLLAGE

High School Diploma -

G.V.H.SCHOOL
SANDIP Ashok BARAPATRE