SANDIP MAGDUM

• Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.
• Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
• Strengthened client relationships through regular communication and effective problemsolving.
• Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
• Developed and delivered presentations to key customers to position products and services.
• Built and maintained strong client relationships to drive business growth.
• Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
• Created sales forecasts to target daily, monthly and yearly objectives.
• Expanded key account base by identifying and cultivating new business opportunities.
• Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
• Supported sales and reporting for large and medium-sized accounts.
• Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
• Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.
• Improved client retention rates with personalized follow-up strategies and problem-solving techniques.
• Facilitated training sessions for new account management staff, sharing best practices and experiences.
• Coordinated with marketing teams to create account-specific promotional materials, increasing brand visibility and engagement.

A. Channel Sales Management :

• Responsible to generate 20 cr business from of all 8 business verticals of Channel business group, through assigned Thermax Channel partner.
• Major Activities includes Supported Channel partner technically and commercially to get maximum business from respective territories.
• Supported Channel partner in terms of product Selection, technical analysis to find out business potential, product training.
• Conducted monthly review with Channel partner and worked on projection and made sales visit plan with Channel partner for high potential prospects.
• Conducted regular product training sessions for distribution partners, ensuring their ability to effectively sell products to end customers.

B. Key Account Sales Management :

• Responsible to generate 10 cr business from key customer.
• Established and maintained 25 Key accounts.
• Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Worked on non-standard product conducted market research. And have generated Non standard product business.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
• Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
• Established strong relationships with key clients, boosting customer retention rates.
• Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
• Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
• Worked on Products like Steam Boiler, Thermic Fluid Heater, Bag Filter, Electrostatic precipitator, Steam Accessories like Control valves, Steam traps, Condensate recovery System, Steam and Water Flow meters, other sensors like Pressure, Temperature, PH, TDS, also Water treatment plant, ETP, STP plants, VAM and Chillers.
• Key Accounts/Customers: Thysencrup Electrical, Indocount Industries, Reymond Industries, Sangamnath Sugar, Mylan Laboratories, Deesan Agrotech etc.
• Key Achievements:
• Got Non standard product order which is Patented Steam dryness measurement meter. This was first order in Thermax ltd.
• Got First order of Non standard customized High pressure condensate recovery system Which was First order in Thermax Channel Business group and Second order in Global market.
• Achieved 100% target within six month of span.
• Got 8 TPH Gas fired boiler order within 2 months from German key account customer.
• Received "Kar her Maidan Fateh" award with INR 35,000 Cash reward after achieving extraordinary target with in 6 month of span.
• Got Water treatment plant order from Sugar industry having order value of 300 lacs.
• Achieved 200% Growth over last year in Steam Division.
• Achieved more than 125% target in Steam Division.

• As field sales Engineer Handled 80 customers from Maharashtra and Goa area.
• Generated business of steam system products.
• Done Steam system walk through audit of each customer and found and resolved issues related to steam system installation, performance, effectiveness.
• Have done Steam system walk through audit to improve plant KPI's like specific steam and fuel consumption, Condensate recovering factor.
• Have done Steam system and Plant walk through audit to address process related issues and to improve process parameters (Production cycle time, Hexane loss, improvement in product quality, etc)
• Provided training to customer regarding energy saving, steam system products and their application, New products and its importance in terms of Fuel bill saving and Safety operations in plants
• Maintained customer relationship so that sustain recurring business from customer
• Provided strong service support to customer and took ownership of end results and worked with customer as business partner and maintained strong customer relationship.
• Mainly worked with Products like Steam Accessories and industrial plant Instruments like Steam Traps, Control Valves, Condensate recovery system and Instruments like Pressure, Temperature, TDS, Flow, PH, ORP sensors etc
• Worked as division sales engineer on integrated solutions (customized solution) to develop Business of Integrated solutions.
• Focused on high potential customer for Customize integrated solution system
• Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
• Captured opportunities for additional sales during project implementation and rollout with existing accounts.
• Improved overall customer satisfaction by proactively addressing concerns and resolving issues in a timely manner, demonstrating a commitment to exceptional service.
• Suggested ideas for product evolution and new product variants.
• Gathered valuable feedback from clients on product performance, sharing insights with engineering teams for continuous improvement efforts.
• Collaborated with engineering teams to gather product feedback, leading to significant product improvements.
• Contributed to product development by relaying customer feedback, ensuring offerings met market demands.
• Collaborated with cross-functional teams to deliver successful product implementations.
• Assisted customers in troubleshooting product issues and provided timely technical support.
• Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
• I worked on Products which are integration systems of Process Sensors, control equipments and steam accessories which Automates the Steam using equipment like dryers in food industry, Stentor and VDR in textile industry, Toaster in Solvent Extraction plant, MEE in ETP and Food process industry, etc.
• Key Customers/Accounts: Cipla, Tagros, Abbot, MRF, Nestle, Indocount Industries, Reymond Industries, Deccan Fine Chem., Kirti Agro, Grasim, Lupin, Markson Pharma, Balaji Amines, Cargill India.

• Key Achievements:
• Got 1st largest order of MEE steam automation of 1.2 cr
• Received 4 customer appreciation letter for great service and valuable contribution in fuel saving through Steam automation system from Food, Textile and chemical industries.
• 2 years Achieved 100% target consistently.
• Created and developed new customized solution in textile and chemical plant.