Sanika Hinge

s Business Analyst

• Effectively delivered 3 automation projects within last 1 year of medium to high complexity
• Worked on 2 Power BI dashboard projects
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Optimized data access and storage to improve performance of analytics systems.
• Improved business processes by analyzing current practices and recommending optimization strategies.
• Monitoring performance of deployed RPA solutions, identifying areas for optimization and improvement, and iterating on automation processes to drive efficiency gains
• Ensuring that solutions comply with regulatory requirements and organizational policies, and implementing governance frameworks to manage risks associated with automation
• Continuously identifying opportunities for process optimization and automation, staying abreast of industry trends and best practices in RPA, and driving a culture of innovation and continuous improvement within organization
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Created dashboards to monitor and track key performance indicators.
• Collaborated with stakeholders to identify business needs and data sources.
• Partner with Business Process Owner (s) and SME’s to develop deep end-to-end understanding of processes targeted for automation and outline impacted processes and business requirements
• Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a way that is understood by business users and can be shared with RPA solution design and development teams
• Work with technical Team members to facilitate the planning and execution of RPA and other Automation projects
• Work with Business Units to perform value analysis (ROI) for the processes
• Identify scope, benefits, constraints, and risks for automation initiatives, capture and document current state manual processes
• Deliver key business analysis artifacts, using best practices and tools, for the design, solution and execution of medium and large projects
• Document and diagram the existing environment and data-flows
• Gather non-functional requirements such as security, capacity performance and availability
• Proactively identify areas for business enhancement and effectively challenge existing practices to drive constructive change
• Conduct through analysis to identify risks associated with legal and regulatory requirements, operating procedures and practices
• Adhere to demonstrate adherence to internal controls and compliance and maintaining

As Scrum Master

• Organizing and facilitating key Scrum ceremonies such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives
• Identifying and removing any obstacles or impediments that may hinder the progress of the Scrum Team
• Providing guidance, coaching, and mentoring to the Scrum Team and stakeholders on Scrum principles, practices, and values.
• Fostering a collaborative culture within the team and encouraging effective communication and collaboration among team members
• Monitoring the progress of the Scrum Team and ensuring that they are working towards achieving the goals of the Sprint
• Encouraging accountability within the team by ensuring that all commitments are met and that team members take ownership of their work by asking relevant questions
• Improved business processes by analyzing current practices and recommending optimization strategies
• Optimized workflow processes to enhance overall productivity and achieve operational excellence
• Developed and implemented data governance policies and procedures
• Analyzed data to identify root causes of problems and recommend corrective actions
• Implemented business intelligence solutions to increase operational efficiency
• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
• Optimized data access and storage to improve performance of analytics systems
• Assessed business requirements to forecast annual budgetary operational costs
• Improved business direction by prioritizing customers and implementing changes based on collected feedback
• Supported software development projects by defining clear requirements and effectively communicating them to technical teams
• Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization
• Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards
• Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services

• Worked on 10 projects throughout in span of 9 years with Tata Motors with high and medium complexity
• Worked as Consultant for Tata Chemical for process optimization and providing solutions
• Document and diagram existing environment and data-flows
• Gather functional and non-functional requirements
• Creating comprehensive documentation including process maps, business requirements documents, and user stories to guide the development and implementation of RPA solutions
• Facilitating change management activities to ensure smooth transition and adoption of RPA solutions by end-users, including training, communication, and stakeholder engagement
• Create business benefit and cost documentations
• Worked on Gap Analysis
• Creating a risk log and solutions to mitigate the same
• Simplifying the technical terms to business and converting business knowledge into
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Collaborated with stakeholders to define project objectives and criteria.
• Optimized workflow processes to enhance overall productivity and achieve operational excellence.
• Act as a liaison between business and technical resources
• Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
• Define configuration specifications and business analysis requirements
• Conduct Process diagnostics & opportunity identification
• Analyzing the project complexity and Creating Cost and Effort estimations
• Creating User Stories and Project plan
• Creating sprints in ZOHO/excel and work with development team and Project management team to execute and achieve sprint goals
• Providing Digital Transformation solutions for optimizing the business processes

• Providing Digital Transformation solutions for optimizing the business processes
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and Flow State Diagrams for required scenarios, making Reports as per customer Requirement.
• Responsible for testing Mobile Apps development. (Android and iOS),
• Tested the final application for Usability testing to verify whether all the user requirements were catered to by the application
• Creating test scenarios which are used in testing the business applications/BOTs to verify if it meets business requirements
• Collaborating with stakeholders to understand their business processes, needs, and pain points, and translating these into detailed requirements for automation
• Analyzing existing business processes to identify areas suitable for automation, including tasks that are repetitive, rule-based, and time-consuming
• Assessing the feasibility of automating identified processes by evaluating factors such as complexity, system compatibility, and potential ROI
• Collaborating with RPA developers to design automation solutions that meet business requirements, ensuring scalability, reliability, and maintainability

• Managing a team of 50+ members with 3 team leaders for 24/7 project
• Accountable for project deliverables, Monitoring & Control, Quality, Compliance etc.
• Forecasting and scheduling of resources
• Identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
• Process Transition - was responsible for knowledge capture, creation of As is and to be Process MAPs, Creation of SOP’s, Time and motion study, FMEA for the process
• Initiating Service Improvement Plans (Leans, Six Sigma) as per the process requirement
• People and performance management