Sanika Thorat

Capgemini • GIT -GFS -PROJECT TO CASH • since 02/2025 (11 months)- Pune
I joined Group IT(GIT) an internal project with application of ORACLE EBS- Global Financial
Services(GFS) for domain Financials. The role is L2 support for Global support in Project to Cash team
(P2C)which included Incident tickets, Service central Task Requests, Analysis over the project and
employee data, Team ticket analysis and having datafix with database related support.As well working
with Invoicing tool - PEGA providing support for tool related L2 support.
Applied skills: ITSM, L2 support, Oracle E-Business Suite, Oracle E-Business Suite Financials, Pega Platform,
ServiceNow, SQL

Firm Project

Joined Telia account, which operates under the Nordics Business Unit. My responsibilities entail

managing the Order Management Domain, overseeing Application Maintenance tasks specifically related

to Oracle EBS.

A Telecom domain Application maintenance for orachesation of orders through the applications, integrations and interaction with clients for support over incident tickets, maitaining the orverall support throughtout the order.During my involvement in the firm within the Application Maintenance, I had a role in developing an adapter for migrating SOAP web services to RESTful web services. This

involved integrating a JAVA adapter and overseeing the deployment process. Additionally, I conducted

interface testing prior to the Go-live phase and provided post-deployment maintenance. I encountered

challenges during the deployment , I successfully overcame them with the guidance and support

provided by leadership and senior team members.

Applied skills: Oracle Communications Order and Service Management, Oracle E-Business Suite, Oracle

RDBMS, Putty, REST API's, WinSCP

Firm project -

I have gained hands-on experience across the Oracle EBS platform, specifically within the Shipping, Finance, and Order Management domains. Extensive training in the Oracle Financials domain has equipped me with deep expertise and proficiency in the field. Additionally, I have successfully completed all mandatory training for Oracle EBS and PL/SQL on the company’s internal learning platforms.