Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Sanil Sudhakaran

Vice President
Mumbai

Summary

Focused Vice President with 20years' experience in Banking Operations, Client service and Risk Management. Consistently delivered remarkable achievements, including substantial revenue generation, risk reduction and process enhancements. Led and mentored global teams while fostering a culture of innovation and continuous improvement. Proficient in payment products, regulatory compliance, and fraud prevention. Notable achievements include spearheading critical projects resulting in significant productivity gains.


Overview

20
20
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Vice President (EMEA Functional Lead)

JPMorgan & Chase
02.2022 - Current
  • Led cross-functional teams across India, Philippines and Tampa supporting EMEA Region for Both High Value and Low Value Products.
  • Led Teams specializing in diverse products such as PAYMENT WIRE INVESTIGATIONS, AUTO CONVERT, AUTOFX, SEPA UKFPS, BACS, Global ACH, ISO PAYMENTS, EURO, CHAPS & OFAC PAYMENTS.
  • Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
  • Established a strong governance model by eliminating manual tasks and transformation.


Achievements:

  • Achieved significant efficiency gains, saving 21 FTEs through operational optimization.
  • Expanded the Revenue stream across Products and Regions thereby generating 15.6 MM revenue in 2024.
  • Created a Strong Governance and Audit readiness, achieved 9 Successful Audit ( Regulatory, External & Internal ) in last 4 years.

Vice President of Operations

J.P.Morgan & Chase
02.2018 - 01.2022
  • Philippines lead for Corporate Banking team which specializes in Blue Chip client service account management and Global swift payment Investigations.
  • Responsible for Managing Global sites spread across Tampa, Mumbai and Bangalore around 160 bankers consisting of Vice President, Senior Managers , Team leads and advisors.
  • Responsible for managing key stake holders ( Blue chip clients, Product & Sales, Finance and Technology ) by aligning Global objective and meeting yearly targets.
  • Expertise in Strategic and Digital Analytics, Process Transformation using Machine learning.


Achievements:

  • Increased company's profit by establishing revenue pipeline by $ 1.5MM Annually since 2015 through Market Analysis and Revamping JPMorgan Charging model.
  • Responsible for expanding Philippines business by 50% over past 4 years.
  • Identified opportunities to improve business process flows and reduce overall headcount through business transformation. Achieving a yearly target of 15%.

Assistant Vice President

J.P.Morgan And Chase
02.2015 - 01.2018
  • Instrumental in building & leading Philippines location for Treasury Services.
  • Lead a Team of 92 Bankers spread across various products like - Cash management, Project management, Forex, Global Investigations and Liquidity.
  • Expertise in Handling clients from APAC and EMEA region. Built scalable business model by optimizing Straight through processing ( STP ) for top clients and thereby improving the overall turnaround time by 18%.


Achievements:

  • Responsible for process re-engineering through Acceptor, Robotics and System enhancements thereby delivering efficiency of 20 bankers over a period of 2 years.
  • Responsible for Ramp up of Manila Location with 65FTE.

Manager of Operations

J.P.Morgan and Chase
08.2009 - 01.2015
  • Managed team of 60 bankers across Mumbai and Bangalore overseeing hiring, training and client escalations for Treasury Services.
  • Responsible for Process Improvement via System Automation and Machine learnings.
  • Responsible for New Process Migrations and Strategic Solutions.


Achievements:

  • Responsible for Training Manila Location and providing on the ground Operational Support.
  • Won 4 Excellence Awards for Business Delivery and Process Improvements.

Team Leader

Barclays Intelenet Services
06.2005 - 08.2009
  • Responsible for Migrating Remittance and Payment operation Business from Barclays Bank Plc, United Kingdom to India.
  • Part of Core team responsible for setting up 400 FTE Payment business in Mumbai and Chennai.
  • Lead a team of 135 advisors across Mumbai and Chennai, who were responsible for Third party payment operations.
  • Responsible for successfully setting business resiliency site in Chennai and Noida.


Achievements:

  • Successfully Migrations of Process from UK to Mumbai and From Mumbai to Chennai & Noida.
  • Awarded as the Best SME, CEO Award.

Education

MBA - Operations

Institute of Technology And Management
06.2007 - 06.2009

T.Y.Bsc - Information Technology

S.I.E.S College
04.2003 - 04.2005

Skills

Strategic Planning

Risk management

Operations management

Client relationship building

Revenue generation

Accomplishments

  • Managed multiple successful Business migrations and Client setups throughout the career.
  • Received TOP Shield Award ( Most prestigious award ) in Intelenet Services Plc.
  • Received more than 9 awards for Implementing Excellent banking Solutions for the Blue Chip clients, Revenue Generation, Process re-engineering in J.P.Morgan.
  • Received ASIA Pacific CEO award ( Most prestigious award ) for implementing a Resiliency and Operational Dashboard for Global teams during Covid-19.

Interests

Enthusiastic Biker and Traveller

1 Degree Black Belt in Karate

Swimming and Scuba Diving

Timeline

Vice President (EMEA Functional Lead)

JPMorgan & Chase
02.2022 - Current

Vice President of Operations

J.P.Morgan & Chase
02.2018 - 01.2022

Assistant Vice President

J.P.Morgan And Chase
02.2015 - 01.2018

Manager of Operations

J.P.Morgan and Chase
08.2009 - 01.2015

MBA - Operations

Institute of Technology And Management
06.2007 - 06.2009

Team Leader

Barclays Intelenet Services
06.2005 - 08.2009

T.Y.Bsc - Information Technology

S.I.E.S College
04.2003 - 04.2005
Sanil SudhakaranVice President