Summary
Overview
Work History
Education
Skills
Software
Timeline
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Sanjay Pillai

Sanjay Pillai

Business Analyst
Mumbai

Summary

Seasoned Business Analyst offering 5+ years of Insurance industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.

Overview

8
8
years of professional experience

Work History

Senior Business Analyst

BNP Paribas ISPL
Mumbai, India
08.2023 - Current
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.

Senior Business Analyst

Aspire Technology
Mumbai, Maharashtra
11.2022 - 05.2023
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
  • Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.

Business Analyst

Sapiens Technologies
Bangalore
11.2021 - 11.2022
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Wrote and maintained technical and functional specifications to document database intentions and requirements.
  • Supported projects enabling delivery efficiencies and technical resolution.

Business Analyst

Tata Consultancy Services Ltd
Mumbai
12.2016 - 09.2021
  • Designed and managed multiple modules to create online journeys for both customer facing and sales person enabled flows.
  • Successful in building up entire digital platform for ICICI prudential life insurance client.Proficient in data analysis, testing, Risk Analysis & data validation, Impact analysis for Business Requirement Specifications.
  • Formulated logics to implement financial need analysis flows for multiple bank integrations to name IndusInd Bank, IDFC First Bank, IDFC Bank, AU small finance bank, etc.
  • Increased annual revenue by 25% by recommending improvements in Retail Internet Banking's efficiency
  • Partner Integration and Onboarding (API Integration, DB Driven Flows, Impact Analysis, Corporate Agents, Brokers and Agency Onboarding – Policy Bazaar, Airtel Payments Bank, Paytm, Bank Bazaar, NSDL, etc.).
  • Collaborated with multiple partners to create APIs for Application Journey and Payment/PGI process.
  • Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.

Education

Bachelors of Engineering - Electronics

Vidyalankar Institute of Technology
Mumbai
07.2013 - 06.2016

Diploma - Electronics Engineering

Thakur Polytechnic
08.2010 - 06.2013

Skills

JIRAundefined

Software

Microsoft Office

JIRA

Tableau

Timeline

Senior Business Analyst

BNP Paribas ISPL
08.2023 - Current

Senior Business Analyst

Aspire Technology
11.2022 - 05.2023

Business Analyst

Sapiens Technologies
11.2021 - 11.2022

Business Analyst

Tata Consultancy Services Ltd
12.2016 - 09.2021

Bachelors of Engineering - Electronics

Vidyalankar Institute of Technology
07.2013 - 06.2016

Diploma - Electronics Engineering

Thakur Polytechnic
08.2010 - 06.2013

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Sanjay PillaiBusiness Analyst