Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Interests
Disclaimer
Additional Qualifications
Gym and preparing diet chart
Timeline
Generic

Santhiya A

Network Security Engineer
Chennai

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience
2019
2019
years of post-secondary education
8
8
Certifications
2
2
Languages

Work History

Implementation & Services and Technical Support

Secure Network Solutions
08.2023 - Current
  • List of products supported: Sentinel One, CrowdStrike, TrendMicro - VisionOne, Trellix EPO and XDR, Kaspersky, ESET Antivirus, Sophos, Cortex XDR, Checkpoint Harmony EDR and Symantec.
  • Dedicated engineer for FortiClient EMS for certain organizations.
  • Managed Service Provider (dedicated) for a reputed organization.
  • Analyzing threats and investigating alerts and detections.
  • Supporting implementation of endpoint security products and providing support.
  • Eg., EDR, XDR and Endpoint Protection (EPP).
  • Understanding the customer's environment and requirement, then implement the security solution along with configuring the policies.
  • Troubleshooting deployment, communication, network related, performance issues and so on.
  • Collecting logs such as EventViewer, Diagnostics etc. based on the issue and analyzing them to find the root cause of the issue and providing resolution.

Senior Process Executive (Voice)

Cognizant
01.2023 - 04.2023
  • Supporting various applications for Woolworths Network.
  • Store IT support (Remote assistance for Hardware and Software).
  • Assisting router and network issues.
  • Logging into their Active Directory for user activation.
  • Using Kronos, ServiceHub, AirWatch, Tableau, StoreCentral for support.
  • Resetting 2-Factor and Multi-Factor Authentication using Retalix.

Technical Advisor L1 Support

Concentrix
08.2021 - 11.2022
  • Proposing implementation plan for various Symantec Endpoint Security Enterprise users.
  • Defining policies/rules to meet compliance goals, Vulnerability management.
  • Configuration of firewall, application and device control policies to make the network secure.
  • Setting up multiple sites for Symantec Endpoint Protection, which includes replication, load balancing, DMZ.
  • Working on Intrusion Prevention System.
  • Troubleshooting upgrading, client communication, high CPU usage issues.
  • Analysis of server logs and client logs for driving to a conclusion.
  • Vulnerability Management and definitions, scans.
  • Troubleshoot Symantec Endpoint Security Cloud protection.
  • Log, threat analyzing and investigating attacks in the environment.
  • Educating and providing the information from the logs to stay protected from attacks and to build a secure environment.

Education

SSLC -

HSC - undefined

B.E. - undefined

Comp. Sci
01.2016 - 01.2020

Skills

Friendly, positive attitude

Teamwork and collaboration

Computer skills

Customer service

Supporting endpoint security products

Certification

CCNA, 01/01/24

Personal Information

  • Date of Birth: 04/29/99
  • Gender: Female
  • Nationality: Indian

Interests

Working out and following a diet chart
Gardening
Cooking
Maintaining Aesthetics

Disclaimer

I declare that the above information is true to the best of my knowledge, information and belief.

Additional Qualifications

  • Data Structures and Algorithms
  • Core Java (Rooman Technologies)
  • Fundamentals of Python

Gym and preparing diet chart

Cooking

Gardening

Maintaining Aesthetics

Timeline

Implementation & Services and Technical Support

Secure Network Solutions
08.2023 - Current

Senior Process Executive (Voice)

Cognizant
01.2023 - 04.2023

Technical Advisor L1 Support

Concentrix
08.2021 - 11.2022

B.E. - undefined

Comp. Sci
01.2016 - 01.2020

HSC - undefined

SSLC -

Santhiya ANetwork Security Engineer