Santosh Iyer
Mumbai
Summary
Accomplished Product Owner with a proven track record at Accenture, excelling in transforming business requirements into innovative product solutions. Expert in Agile methodologies and stakeholder management, I've significantly enhanced product delivery and customer satisfaction. My leadership in cross-functional teams and strategic problem-solving skills have been pivotal in driving product success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Product Owner
Accenture
Mumbai
10.2021 - Current
- Spearhead four product teams, collaborating with stakeholders, UX/UI designers, engineers, and QA teams to define and execute product vision, roadmaps, and release plans.
- Convert business requirements into clear user stories and acceptance criteria, ensuring product backlog prioritization aligns with business goals and user needs.
- Lead Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, to drive continuous improvement.
- Serve as the primary liaison between development teams and stakeholders, providing timely project updates, managing risks, and addressing dependencies.
- Analyze key product metrics, user feedback, and market trends to refine product features, enhance user experience, and boost customer satisfaction.
- Optimize backlog management and workflow efficiency to deliver high-quality product releases on schedule.
- Successfully launched multiple high-impact features, improving user engagement by 30%.
- Reduced sprint cycle times by 20% through process optimization and enhanced backlog grooming.
- Led a cross-functional team to improve product adoption, resulting in a 15% increase in customer retention.
Senior Business Analyst
Enthralltech Pvt Ltd
Pune
11.2017 - 10.2021
- Led business analysis efforts, gathering and documenting requirements to bridge technical solutions with business objectives
- Translated complex technical concepts into user-friendly documentation, including business requirement documents (BRD), functional specifications, and test plans
- Managed stakeholder expectations by maintaining transparent communication and aligning project deliverables with business priorities
- Developed reports and presentations for senior management, providing insights into key performance metrics and recommendations for process improvements
- Worked closely with development and QA teams to ensure successful implementation of business requirements
Education
Bachelor of Technology (B.Tech) - Computer Science
PRIST University
Thanjavur, India04.2017
Skills
- Product Lifecycle Management
- Product Roadmap and Strategy
- Agile Methodologies (Scrum, Kanban)
- User story creation and backlog prioritization
- Requirements Gathering and Business Analysis
- Stakeholder management
- Sprint Planning and Execution
- Problem Solving & Decision Making
- Data-Driven Product Optimization
- Team leadership and cross-functional collaboration
- Risk management
Certification
- Certified Scrum Product Owner (CSPO), 04/01/21
- Certified Business Analyst, 06/01/17
Accomplishments
- Promoted to Team Lead within one year, recognizing leadership and impact.
- Awarded the Super Squad award in Accenture Ace Awards for exceptional contributions.
- Recognized by the leadership team for extraordinary efforts in FY24.
Timeline
Product Owner
Accenture
10.2021 - Current
Senior Business Analyst
Enthralltech Pvt Ltd
11.2017 - 10.2021
Bachelor of Technology (B.Tech) - Computer Science
PRIST University
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