Santosh Kori
Senior Sales Manager
Mumbai
Summary
Goal-oriented manager with distinguished experience in service industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
13
13
years of professional experience
Work History
Senior Sales Manager
Bharti AXA Life Insurance Company
11.2024 - Current
- Managed high-performing sales teams, fostering a culture of collaboration and success.
- Championed process improvements throughout the organization leading to increased efficiency in operations while maintaining a commitment to quality standards.
- Delivered engaging presentations at industry conferences showcasing company expertise and thought leadership within the sector.
- Implemented data-driven strategies to improve lead generation, conversion rates, and overall sales performance.
- Developed comprehensive marketing plans with a focus on customer acquisition and retention.
- Streamlined sales processes for improved efficiency and increased revenue generation.
- Mentored junior team members, providing guidance on best practices in marketing and sales strategies.
- Optimized marketing budgets by reallocating resources to high-performing channels and campaigns.
- Managed sales promotions and marketing strategies on major social media sites.
- Analyzed sales and marketing data for improved strategies.
Customer Relationship Manager
Reliance Nippon Life Insurance
08.2023 - 11.2024
- Managed and performing sales team, consistently achieving and surpassing set targets.
- Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.
- Built strong team by recruiting and developing top sales talent.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
- Worked closely with high-profile customers needing special assistance to resolve complaints and develop customized solutions meeting unique requirements.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Forecasted sales to management and collaborated to build effective sales team.
Deputy Relationship Manager
Edelweiss Tokio Life Ins. Co. Ltd
09.2021 - 07.2023
- Convert leads and generate business through leads shared by the organization
- Visit potential customers for new business acquisition
- Upselling new products to existing client base in order to meet sales and profitability goals establish by the Direct-Sales Management
- Keep database current and accurate with: target customer, current customer and future customer
- Ensuring that business targets are met month on month
- Acquiring new business on pre-fixed appointments
- Reported sales data to upper management for review
- Achievements
- Qualified as MDRT-2022 by overall business of 42 Lakh in first financial quarter
- Awarded dual promotion in a tenure of three months.
Sr. Sales Manager
Bajaj Allianz General Insurance
06.2018 - 05.2022
- Drive sales and achieve targets through the bank branches of HDFC Bank
- Support the Relationship Manager from all verticals of Bank in his sales effort, in terms of generating benefit illustrations, accompanying on client calls
- Engage the employees of bank branches in regular discussions to transfer knowledge about insurance, company's product offerings and understand their issues/ concerns about selling insurance
- Ensure that all service requirements are met and customers are satisfied
- Spearhead all lead generation initiative from bank – whether through walk in, data-mining, referrals and others
- Arranging training programs for bank staff on products and selling skills, which can be helpful in increasing productivity of the respective branch
- To maintain relations with HDFC Bank employee's and coach them to sell BAGIC products.
Relationship Manager
Max Bupa Health Insurance Ltd
09.2015 - 05.2018
- Handling relationship between distributors (Deutsche Bank & RBL Bank) and MBHI
- Responsible for ensuring target achievement through the assigned partner/geographies
- Spearheading the cause of Health Insurance penetration amongst the partner employees bouquet of Third Party products
- To provide a One-stop Sales & Service support to partner employees and their hierarchy
- To enable partner sales staff to promote and secure sales of MBHI products to their customers by providing real-time product, marketing and technical support before, after or during the sales
- To maintain relation with the partner's team and coach them to sell MBHI's products
- Resolve queries product and sales related queries.
Assistant Manager
J P Morgan
01.2012 - 06.2015
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed detailed plans based on broad guidance and direction.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Launched quality assurance practices for each phase of development
- Established team priorities, maintained schedules and monitored performance.
Education
Bachelor of Computer Applications -
Tilak Maharashtra Vidyapeeth
Pune, India 04.2001 -
HSC -
R D National College
Mumbai, India 04.2001 -
Higher Diploma In Software Engineering -
Aptech Computers
Mumbai, India 04.2001 -
SSC -
Guru Nanak High School
Mumbai, India 04.2001 -
Skills
Sales strategy
Lead Generation
Team Leading
Business development
Accomplishments
- Qualified as MDRT-2022 by overall business of 42 Lakh in first financial quarter.
- Awarded dual promotion in a tenure of three months.
Timeline
Senior Sales Manager
Bharti AXA Life Insurance Company
11.2024 - Current
Customer Relationship Manager
Reliance Nippon Life Insurance
08.2023 - 11.2024
Deputy Relationship Manager
Edelweiss Tokio Life Ins. Co. Ltd
09.2021 - 07.2023
Sr. Sales Manager
Bajaj Allianz General Insurance
06.2018 - 05.2022
Relationship Manager
Max Bupa Health Insurance Ltd
09.2015 - 05.2018
Assistant Manager
J P Morgan
01.2012 - 06.2015
Bachelor of Computer Applications -
Tilak Maharashtra Vidyapeeth
04.2001 -
HSC -
R D National College
04.2001 -
Higher Diploma In Software Engineering -
Aptech Computers
04.2001 -
SSC -
Guru Nanak High School
04.2001 -
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