Driven Collections Manager with a proven track record at HSBC for enhancing recovery rates through strategic debt negotiations and a keen eye for detail. Exceptional communicator, adept at resolving customer inquiries at Barclays with efficiency and creativity. Skilled in leveraging advanced technologies and leading teams with decisive problem-solving capabilities.
Worked in Darbar movie,various webseries advertisement and 35+ shows across industries.
Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.
Handle customer inquiries via email and chat, giving prompt answers to customer questions. Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.