Seasoned Project Manager with a proven track record at KPIT Technologies, adept in Agile frameworks and effective communication. Spearheaded the MCDC SYS program, enhancing team productivity by 40%. Expert in risk management and incident handling, with a flair for fostering team collaboration and driving significant revenue and cost management improvements.
Program Initiation & Proposal: Led projects from the pre-formulation phase, providing high-level estimates & securing project formulation
Project Planning & Execution: Managed project formulation with a team of 2 (1 architect, 1 tech lead), creating detailed project plans including product backlog, Work Breakdown Structure, RLS, PMP document & SOW, successfully transitioning to project execution
Program Management: Project Manager & Scrum Master for the “MCDC SYS” program for Panasonic, managing 20 resources across 2 Scrum Teams.
Team Ramp-Up: Built a team of 20 developers, QAs, SMEs, Tech Leads & Architects from scratch through effective hiring strategies with TAG & RMG
Scrum Leadership: Led DSM, tracked burn down, tracked project schedule & stabilized the scrum team with efficient leadership, innovation, motivation & transparency
Internal Key Ceremonies: Conducted DSMs, Sprint Grooming & Planning, Mid-sprint review, Internal Demo & Final Review, Retrospective & Risk Assessment
External Key Ceremonies: Managed weekly cadence, daily hurdle for blockers & dependencies, Sprint Demos, Program Increment Demos, WSRs & MSRs
Key Activities:
Project Management Ceremonies: team handling, conflict resolution, Scrum hygiene, release management, Customer collaboration
Financial Management: Billing, reimbursement, PO management, Budgeting, estimations, procurement
Performance Tracking: KPIs, KRAs, team's performance evaluations
Risk & Compliance: Risk assessment, audits, governance
Sales & Customer Relations: escalations, CR Management
Collaboration & Innovation: Led team & cross-team collaboration, motivated the team, coached top performers & handled escalations.
Project Management: Pre-engagement work, project planning, deliverables, client reports and presentations
Leadership Connects: Kept leadership & customers informed, drove scrums & sync-Ups.
Financial Management: Billing, Analysis of Project Margin, Prepared and controlled budget,
Specialties: Public speaking, project management, customer relationships, strategic planning, Revenue & Cost Analysis.
Project Analysis: Collaborated with R&D to study data trends using Power BI
Customer Portfolio Management: Managed end-to-end program lifecycle.
Project Delivery:
Internal Activities: Defined scope, requirements, price estimation, milestone planning, resource management, Agile Scrum
Project Management: Tracked development, integration, deployments & QA via MPP, JIRA, Confluence
Project Analysis: Collaborated with R&D to study data trends using Power BI
Specialties: Project management, customer relationships, Revenue & Cost Management, strategic planning,
Financial Management: Billing, reimbursement, Budgeting, estimations, Revenue Projection, Cost Management
Vendor Management: Contract Negotiation, Onboarding or offboarding of Vendor, Budget allocation
Incident and Change Management: Handle Major Incidents, Change, and Escalation processes, ensuring effective communication and post-incident
reviews.
Project Management: Manage projects handling revenue and customer services, coordinating with clients and implementing services.
Operations Management: Oversee customer expectations, SLA achievement, and overall satisfaction
Risk Management: Identify and address account-related risks proactively.
Coordination - bridge call for all Major incidents
Financial Management – Penalty & Waiver, Billing, Cost Management.
Project Analysis: Collaborated with R&D to study data trends using Power BI
Customer Portfolio Management: Managed end-to-end program lifecycle.
Financial Management: Billing, Project Revenue Analysis,
Project Management
Incident Management
Advance Problem solving
Risk Management
Agile Frameworks- Scrum
Team Handling
Productivity Improvement
Revenue and cost management
Effective Communication
Product & Service Delivery
Distinguished Contributor (Oct 2024)
High CSAT (Mar 2024)
High Flyer (Feb 2024)
High CSAT (Mar 2023)
High CSAT (Jan 2023)
High CSAT (Oct 2022)
ITIL Foundation Certification (Inter Company Training)