Sarita Gulab Yadav
Business Process Lead
Mumbai
Summary
- 8 Years of comprehensive experience in HR management within dynamic corporate environments.
- Proven expertise in overseeing and optimizing HR processes, including employee onboarding, payroll administration, performance management, and compliance.
- Skilled in utilizing SAP, HRIS systems for data management and reporting, with a strong focus on accuracy and efficiency.
Adept at handling employee queries, managing client relationships, and ensuring adherence to SLAs and regulatory requirements. - Known for delivering exceptional service and contributing to organizational success through effective process improvements and team leadership.
- Excellent communication and problem-solving skills, with a commitment to fostering a positive and productive workplace culture.
- Strong leadership skills with the ability to motivate and guide teams toward achieving organizational goals.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Business Process Lead
Tata Consultancy Services
Thane
01.2022 - Current
- Position Management in SuccessFactors: Creating and configuring new positions to align with business needs and support workforce planning.
- New Hire Processing: Streamlining onboarding by accurately entering employee data in SuccessFactors.
- Employee Changes: Managing promotions, transfers, and updates to maintain data accuracy and support decision-making.
- Terminations Handling: Ensuring compliant and accurate processing of employee exits in SuccessFactors.
- Onboarding & SAP Position Creation: Optimizing onboarding and position creation to improve accuracy and reduce onboarding time by 30%.
- HR Process Enhancements: Managing HR events in SAP to improve data accuracy and reduce errors by 20%.
- Workforce Administration (WFA): Using SuccessFactors to enhance workforce productivity by 15%.
- SAP Reporting: Generating reports to provide insights for data-driven HR decisions.
- Leave & Attendance: Maintaining accurate records to ensure policy compliance and reduce payroll errors by 25%.
- Leave Salary Processing: Ensuring timely and accurate leave salary payouts with a 98% accuracy goal.
- ServiceNow Ticket Management: Managing HR tickets to reduce resolution time by 40% and improve service efficiency.
Assistant Manager
Bluecrest HR Consulting Pvt Ltd
Mumbai
01.2021 - 12.2021
- Payroll & HR Operations (300+ Employees): Managing end-to-end HR activities from onboarding to exit formalities; maintaining monthly MIS reports.
- Joining Formalities: Preparing salary breakups, issuing offer/appointment letters, maintaining employee personal files, and conducting document audits.
- End-to-End Payroll Management: Tracking attendance, managing salary components, processing F&F settlements, updating payroll data in Spine software, and verifying salary registers.
- Statutory Compliance: Handling PF (UAN creation/updates, withdrawals) and ESIC (TIC card creation, corrections, Form 37 for permanent cards).
- Employee Query Management: Addressing queries related to EPF, ESIC, and other welfare schemes; processing related claims.
- Audit Support: Actively participating in audits (PF, ESIC, PT), preparing required documentation, and visiting client offices.
- Labour Licensing & Compliance: Managing labour license and shop establishment processes; maintaining MIS for agreements and license renewals.
Senior Executive
Café Coffee Day Global Limited
Mumbai
12.2019 - 12.2020
- Payroll & HR Operations (1000+ Employees): Managed end-to-end employee lifecycle from onboarding to exit, supported daily HR activities, and maintained monthly MIS reports.
- Payroll & Compliance Management: Handled accurate payroll processing using Adrenalin software, including attendance tracking, salary components, F&F settlements, and statutory compliances such as PF (UAN, withdrawals), ESIC (TIC cards, Form 37), and ESI challan preparation.
- Audit & Employee Support: Actively participated in audits (PF, ESIC, PT), prepared required documentation, visited client sites, and resolved employee queries related to EPF, ESIC, and welfare claims.
Senior Executive
Bluecrest HR Consulting Pvt Ltd
Mumbai
05.2017 - 12.2019
- HR & Payroll Operations: Managed end-to-end HR activities for 300+ employees, including onboarding to exit formalities, salary structuring, attendance tracking, F&F settlements, and payroll processing using Spine software.
- Statutory Compliance & Employee Support: Ensured compliance with PF, ESIC, and PT regulations (UAN creation, TIC cards, withdrawals), processed claims, and resolved employee queries related to statutory benefits and welfare schemes.
- Audit & Regulatory Management: Participated in statutory audits, prepared required documentation, visited client sites, and managed labour licensing, shop establishment formalities, and related MIS tracking.
HR Assistant
Lasons India Pvt Ltd
Mumbai
11.2016 - 05.2017
- Recruitment & Onboarding: Managed end-to-end recruitment activities including cold calling, phone screening, interviews, onboarding formalities, welcome emails, and asset allocation. Handled preparation of offer letters, appointment letters, and other HR documents.
- HR Operations & Record Management: Oversaw vendor coordination, invoice verification, workspace setup, personnel file updates, employee status changes, and maintained accurate daily, weekly, and monthly attendance records.
HR Trainee
Otomax Technology Pvt Ltd
Mumbai
04.2016 - 06.2016
- Recruitment & Onboarding: Managed recruitment through cold calling, screening, interviews, and onboarding formalities including documentation, welcome emails, and asset allocation.
- HR Operations & Administration: Prepared HR letters, handled vendor coordination and payments, organized workspaces, updated personnel records, and maintained daily to monthly attendance records.
Education
BE(E&TC) -
Pune University
Pune 04.2001 -
HSC -
Gokhale Education Society Mumbai
Mumbai 04.2001 -
SSC -
Pioneer High School
Mumbai 04.2001 -
Skills
- Human Resource Management
- Employee Management
- HR Operations Management
- Administration Management
- On-Boarding Management
- Attendance/Leave Management
- SAP Reporting & Documentation
- Salary Processing
- Payroll Management
- Planning & Strategizing
- Data Management & Analysis
Timeline
Business Process Lead
Tata Consultancy Services
01.2022 - Current
Assistant Manager
Bluecrest HR Consulting Pvt Ltd
01.2021 - 12.2021
Senior Executive
Café Coffee Day Global Limited
12.2019 - 12.2020
Senior Executive
Bluecrest HR Consulting Pvt Ltd
05.2017 - 12.2019
HR Assistant
Lasons India Pvt Ltd
11.2016 - 05.2017
HR Trainee
Otomax Technology Pvt Ltd
04.2016 - 06.2016
BE(E&TC) -
Pune University
04.2001 -
HSC -
Gokhale Education Society Mumbai
04.2001 -
SSC -
Pioneer High School
04.2001 -
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