Saurabh Mishra
Summary
Performance driven Vice President with 17 years of experience strategically aligning systems with business goals, policies, and regulatory standards. Skilled in leading high-performing teams with exceptional organizational and communication prowess. Results oriented and adept at optimizing business processes to achieve transformative outcomes. Strategic thinker with a talent for navigating complex challenges and driving sustained growth and efficiency.
Overview
17
17
years of professional experience
Work History
Vice President
Quess Corp Limited
04.2009 - Current
- Strategic Revenue Management: Expertly manage a $25 million (200 crore INR) business portfolio, driving profitability and prioritizing customer success.
- Inspirational Team Leadership: Lead a team of 100+ professionals, guiding them to deliver top-notch advisory services across Telecom, Retail, Banking, Healthcare, and Ecommerce sectors.
- Client-Centric Success Strategies: Champion client productivity through innovative outsourced solutions, leveraging extensive domain knowledge and cutting-edge digital platforms to achieve unparalleled results.
- Operational Excellence in Sales and Delivery: Spearhead Sales, Business Delivery, and Operations, addressing complex hiring challenges through strategic partnerships and innovative models that align with clients' business goals.
- Vertical Leadership and Market Expansion: Drive growth of Telecom, Healthcare, Banking, Retail, and Ecommerce verticals, achieving annual revenue of $25 million (200 crore INR) and securing $1.6 million (13 crore INR) EBITA through strategic deployment of 1,300 service employees.
- Transformational Telecom Growth: Orchestrate expansion of a telecom client’s annual revenue from $0.75 million (6 crore INR) with 50 associates to $4.5 million (36 crore INR) with over 280 associates, demonstrating strategic growth capabilities.
- Marquee Client Acquisition and Expansion: Successfully transition a marquee client from direct competition, scaling associate headcount by 22 times in 15 months while leading change management and business operations in a fast-paced environment.
- Pioneering Business Consulting for Jio: Lead as a business consultant for Jio, driving the transformative 4G to 5G transition in India within six months. Execute hiring strategies for niche telecom R&D skills under tight deadlines, ensuring launch commitments are met.
- MSP Practice Development: Establish and scale a Managed Service Provider (MSP) practice, ensuring seamless operations and exceptional service delivery.
- Inspirational Leadership and Mentorship: Build and retain a high-performing team, fostering continuous learning and excellence while inspiring loyalty and high performance.
Business Development Executive
OPENVIEW TECHNOLOGIES Pvt. Ltd, Partners of Hewlett Packard
12.2007 - 04.2009
- Acquired new clients for hardware products, provided consulting on infrastructure, analyzed business needs, guided purchase decisions, coordinated with distributors, managed pricing and negotiations, and ensured smooth delivery and payment realization.
Education
Certificate of Higher Education - General Management Program
ISB
2023
Management Development Programme -
Indian Institute of Management
2022
P.G.P - Marketing
Indira Institute of Management Studies
2008
Timeline
Vice President
Quess Corp Limited
04.2009 - Current
Business Development Executive
OPENVIEW TECHNOLOGIES Pvt. Ltd, Partners of Hewlett Packard
12.2007 - 04.2009
Certificate of Higher Education - General Management Program
ISB
Management Development Programme -
Indian Institute of Management
P.G.P - Marketing
Indira Institute of Management Studies
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