Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies Activities
Timeline
Generic

Saurabh Pandey

Technical Mobile Consultant, Sales and Marketing Team Lead
Mumbai

Summary

Over 14 years of experience in Sales, Marketing and Technical Mobile Consulting in Telecommunication Industry. Skilled Area Sales Manager with desire to lead teams toward achieving revenue goals. Focused on keeping up-to-date and informed on competitors and specific needs of assigned sales territory.

Overview

11
11
years of professional experience
1
1
Language

Work History

Area Sales Executive for Samsung Mobiles

S.M teledirect Pvt. Ltd.
3 2022 - 6 2023
  • Achieved daily sales and collection targets and developed and executed sales plans and targets.
  • Oversaw transition of sales process from direct payments to Samsung Finance (new service launched by Samsung).
  • Conducted in-depth product training sessions for retail staff to enhance product knowledge on Samsung Finance and sales techniques.
  • Addressed and resolved customer complaints and service issues in collaboration with service centers.
  • Managed escalations due to service issues involving high-profile customers.
  • Managed market launches for new product ranges.

Samsung Smartphone Sales Executive

Shree Sant Kripa appliances Pvt. Ltd.
12.2010 - 05.2020
  • Developed and maintained relationships with retail partners to drive sales of Samsung smartphones.
  • Achieved monthly and quarterly sales targets consistently.
  • Conducted in-depth product training sessions for retail staff to enhance product knowledge and sales techniques.
  • Managed product launches, ensuring proper placement of promotional materials and displays.
  • Provided technical support and product demonstrations to retail partners and customers.
  • Coordinated with the marketing team to develop strategies for new product promotions.
  • Addressed and resolved customer complaints and service issues in collaboration with service centers.
  • Monitored competitor activities and provided feedback to the product development team.

Duty Manager

The Mobile Store Limited - ESSAR Groups
06.2010 - 11.2010
  • Supervised daily operations of the store, ensuring smooth workflow and customer satisfaction.
  • Managed a team of sales associates, providing training and support to improve performance.
  • Monitored inventory levels and coordinated with suppliers for timely replenishment of stock.
  • Implemented sales strategies to achieve store targets and maximize profitability.
  • Conducted regular audits to ensure compliance with company policies and procedures.
  • Handled escalations and resolved customer issues promptly.
  • Analyzed sales data to identify trends and opportunities for improvement.

Sales Executive ["LOOP Mobile" Sales and administration]

MS Business Network Pvt. Ltd
01.2009 - 05.2010
  • Promoted LOOP Mobile products and services to potential customers through direct sales efforts.
  • Achieved individual sales targets and contributed to team sales goals.
  • Conducted market research to identify new business opportunities and customer needs.
  • Organized promotional events and activities to increase brand awareness and generate leads.
  • Provided support to retail partners on LOOP Mobile products and services.
  • Assisted customers with technical issues and provided troubleshooting solutions.
  • Managed administrative tasks such as maintaining sales records and preparing reports for management.

Education

PGDM Marketing Management -

Welingkar Institute of Management
Mumbai, India
10.2017

T.Y.B Com -

Vinayaka Mission University
Mumbai, India
06.2013

H.S.C. -

ADK College
07.2002

S.S.C -

Suvidyalay High School
07.1999

Skills

    Ms Office Suite (Ms Word, Ms Excel, Ms PowerPoint)

    Good Communication and Interpersonal Skills

    Exceptional Client Relationship and Management Skills

    Goal Oriented and Flexibility with Changing Environment

Personal Information

Date of Birth: 11/28/82

Hobbies Activities

Avid Reader, Net Surfing, Travelling, Listening music, etc.

Timeline

Samsung Smartphone Sales Executive

Shree Sant Kripa appliances Pvt. Ltd.
12.2010 - 05.2020

Duty Manager

The Mobile Store Limited - ESSAR Groups
06.2010 - 11.2010

Sales Executive ["LOOP Mobile" Sales and administration]

MS Business Network Pvt. Ltd
01.2009 - 05.2010

Area Sales Executive for Samsung Mobiles

S.M teledirect Pvt. Ltd.
3 2022 - 6 2023

PGDM Marketing Management -

Welingkar Institute of Management

T.Y.B Com -

Vinayaka Mission University

H.S.C. -

ADK College

S.S.C -

Suvidyalay High School

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Saurabh PandeyTechnical Mobile Consultant, Sales and Marketing Team Lead