Saurabh Singh
Sr Business Manager
Thane
Summary
Dynamic Senior Business Manager with a proven track record at Magicbricks Realty Services, enhancing business efficiency through innovative strategies and strong relationship management. Expert in industry analysis and client service optimization, I excel in driving growth and retaining clients by anticipating needs and resolving issues effectively.
Overview
13
13
years of professional experience
Work History
Senior Business Manager
Magicbricks Realty Services
02.2021 - Current
- Increased overall business efficiency by streamlining processes and implementing innovative management strategies.
- Retaining & Acquiring New Clients in the specified region Harbour Mumbai (Chembur & Wadala)
- Built strong relationships with key stakeholders to facilitate collaboration across departments for optimal business results.
- Communicated with customers and vendors positively with particular attention to problem resolution.
Account Manager
Housing.com
04.2019 - 01.2021
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Senior Business Development Executive
Sulekha.com
06.2014 - 03.2019
- Increased client base by identifying potential opportunities and establishing new relationships with key decisionmakers.
- Utilized advanced data analysis tools to track sales performance metrics, identify areas for improvement, and develop targeted strategies for growth.
- Performed client research and identified opportunities for account growth, account penetration, and market expansion.
- Expanded market presence by researching industry trends, analyzing competitors'' strategies, and adjusting sales tactics accordingly.
Marketing Executive
Justdial.com
05.2012 - 05.2014
- Planned and executed events and marketing programs to increase qualified leads.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Developed and implemented targeted digital strategy to improve business performance.
Education
Bachelor of Arts - Advertisement & Public Relation
Banaras Hindu University
Varanasi, India 04.2001 -
Skills
Industry analysis and benchmarking
Service excellence
Relationship management
Client service optimization
Clear and concise communication
Sales strategy development
Timeline
Senior Business Manager
Magicbricks Realty Services
02.2021 - Current
Account Manager
Housing.com
04.2019 - 01.2021
Senior Business Development Executive
Sulekha.com
06.2014 - 03.2019
Marketing Executive
Justdial.com
05.2012 - 05.2014
Bachelor of Arts - Advertisement & Public Relation
Banaras Hindu University
04.2001 -
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