Accomplished professional with over 6 years at Tata Communication, specializing in transmission technology and network troubleshooting. Certified in Software Testing, I excel in coordinating complex projects and leading teams to success. Renowned for exceptional communication skills and proficiency in network tools, I significantly enhance project delivery and operational efficiency.
Overview
7
7
years of professional experience
Work History
Customer Executive
Tata Communication (TCTSL)
08.2019 - Current
Description : Under the process of CDC (Centralized Delivery Center), Handling Order Translation team for planning, coordinates & implement with multiple teams to the project.
Job Responsibilities:
Handling type of services like PRI, SIP, ILL, DLC, MPLS, NPLC.
Handling different type of customers like SME, LE & Carrier orders.
Working with ECI products, Nokia Ason & Alcatel Products.
Assigning task to team members & implementing the project delivery within timeline.
Taking the daily and monthly wise report to show the outcome of OT team.
Co-ordinate with CWSD team, Switch team & planning team to get the details for the orders.
Taking the high priority of MRC customer to process for configuration.
Handling different tools like Empower, V-Master & SFDC to fetch the customer requirements and details.
NOC Engineer
Tata Communication (TCTSL)
04.2018 - 08.2019
Transmission NOC Engineer
Working as Transmission NOC Executive, performing , monitoring and executing various activities of SDH and troubleshooting of faulty circuits in the network.
Working on the ECI NMS include alarm monitoring , configuration and provisioning of the circuit .
Node uploading of all types of mux in which includes XDM , u-SDM , BG20 , BG40 , NPT and Tejas mux .
Node insertion in STM-1 , STM-4 , STM-16 and STM-64 topologies .
Configuration of the ethernet trail and provision it which includes VLAN definition , VSI connection and defining policing through BG and XDM , point to point , point to multipoint and multipoint to multipoint ethernet trail creation .
Upgrade ethernet trail . Rerouting trails during dual cut to restore the traffic .
All activities completed before downtime .
Co-ordination with field team for troubleshooting of problems related to transmission .
Education
Engineering in Electronics And Tele Communication -
JSPM College
Pune, India
01-2017
Electronics And Tele Communication -
Jaihind Polytechnic Kuran
Junnar, India
01-2011
SSC -
Y.V.M.Y. Junnar
Junnar, India
01-2011
Skills
Around 6 years of experiences in transmission technology
Certified in Software Testing course in Seed Infotech
Proficient in network troubleshooting (Monitoring & Identifying the Faults)
Team player with good inter-personal and communication skills
Vendors Handling : Tejas, , ECI Products
Tools : V-master , SFDC, Empower
Testing : Manual and Automation (Test link ,Bugzilla , Selenium Webdriver)
Others: MS office tools ( Word , Excel , PowerPoint ) , Responsive web Designing
Languages
English
Hindi
Marathi
Timeline
Customer Executive
Tata Communication (TCTSL)
08.2019 - Current
NOC Engineer
Tata Communication (TCTSL)
04.2018 - 08.2019
Engineering in Electronics And Tele Communication -