Shahab Jamal

• Guide new clients through platform setup, integration (email, CRM, LinkedIn, etc.), and first campaign launch
• Customize onboarding flow based on client use case (e.g., lead generation, email sequencing, enrichment)
• Train users on AI features like auto-personalization, lead scoring, or workflow automation
• Act as a liaison between clients and tech/product teams for issue resolution
• Help diagnose problems with campaign deliverability, CRM sync, lead enrichment, etc.
• Analyzed customer feedback to identify areas for improvement, leading to enhanced product offerings.
• Assisted customers with onboarding and product setup to foster successful adoption and usage.
• Managed a portfolio of key accounts, maintaining strong relationships and ensuring high levels of satisfaction.
• Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.

• Identify, qualify, and engage with potential clients (builders, brokers, agencies, or property managers)
• Conduct product demos and presentations tailored to real estate workflows
• Manage CRM and pipeline to track leads and conversion stages
• Collaborate with inside sales/SDR team to nurture cold or inbound leads
• Follow up on RFPs, inquiries, and enterprise opportunities
• Reduced financial discrepancies with thorough reconciliation of accounts and accurate recordkeeping.
• Streamlined accounts payable processes by implementing efficient systems and procedures.
• Enhanced cash flow management by consistently monitoring receivables and ensuring timely collection.

• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
• Negotiated client contracts and agreements to cultivate profitable business transactions.
• Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
• Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
• Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
• Increased client base by identifying and pursuing new business opportunities through market research and networking.

Taking client calls and setting up meetings with the company.

Handling the negotiations and supervising the plots and construction on site.

• Negotiated, prepared and signed contracts with clients.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Worked with existing customers to increase purchases of products and services.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
• Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
• Generated new business with marketing initiatives and strategic plans.
• Reached out to potential customers via telephone, email, and in-person inquiries.

Learning the process of production of materials by using different kinds of mechanical equipments and observing and rectifying any mistakes caused.

• Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
• Created CAD models and drawings for designs.
• Created 3D models from 2D drawings.
• Manufactured and compiled components to integrate into final product designs.

Learning the process of production of materials by using different kinds of mechanical equipments and observing and rectifying any mistakes caused.

• Created product design modifications.
• Maintained positive work atmosphere by building relationships with co-workers, customers, clients and management.
• Inspected equipment before, during and after projects to maintain progression and functionality.