Shahanawaz Lohare

Working in Auto workflow team which is a part of dispatch

• Skilled at working independently and collaboratively in a team environment.
• Strengthened communication between departments, facilitating a seamless flow of information for faster resolution and claims settlement.
• Supported supervisor and associated team members to maintain system functionality.

• I was working in retention team of retail Merchant services (uk) which is POS terminal provider

• For Vodafone Australia handling customer care calls for upgrades, new connections, billing queries disconnection request, technical issues etc

• I have worked in Logistics process {Hermes]
• Have a core knowledge in logistics how it works
• Have handled Customers chat and email and retailers through call
• Project entirely done by me was to reduce TAT for escalation