Shaista Sayyed
Mumbai
Summary
To seek a responsible and challenging position which will make full use of my talents and which gives me an opportunity for professional enhancement.
Overview
13
13
years of professional experience
Work History
Asst. Sales Manager
Hilton International Mumbai
08.2024 - Current
- Promptly answer telephone calls and communicate relevant account information to managers and departments.
- Politely and professionally converse with clients and respond to all inquiries.
- Booking of events, selecting and costing menu items, and pricing as needed.
- Prepare function prospectus as per guest request.
- Managed multiple events simultaneously while maintaining high quality standards.
- Successfully planned and executed large – scale banquets, weddings, conferences and corporate events.
- Prepare PPT For month-on-month presentation
- Close all RFS
- Handle HWS, and Proactive accounts
- Interacting with various departments like security, technical & Maintenance & follow up for the smooth working environment.
- Handling Corporate and Wedding queries via email as well walking guest
- Reserve and confirm rooms, meeting space, and banquet space when necessary.
- Perform other duties as requested by management
Asst. Sales Manager
The Palace Halls (NSCI Worli)
05.2024 - 08.2024
- Promptly answer telephone calls and communicate relevant account information to managers and departments.
- Politely and professionally converse with clients and respond to all inquiries.
- Prepare function prospectus as per guest request.
- Prepare PPT For month-on-month presentation
- Prepare weekly reports
- Maintain all leads in Sales Force app
- Maintain Records of contract for every event
Senior Banquets Executive
The Club Mumbai
09.2022 - 05.2024
- Promptly answer telephone calls and communicate relevant account information to managers and departments.
- Politely and professionally converse with clients and respond to all inquiries.
- Booking of events, selecting and costing menu items, and pricing as needed.
- Prepare function prospectus as per guest request.
- Distribute memos, contracts, room requests, amenities and other communication to relevant departments.
- Maintain filing and retaining necessary copies of contracts and correspondence in accordance with established standards.
- Organize TCN Party for corporates and Wedding show
- Reserve and confirm rooms, meeting space, and banquet space when necessary.
- Responsible for Mass Mailers communication with clients.
- Maintain Daily Calling List of corporates
- PPT presentation to be done for every month
- Interacting with various departments like security, technical & Maintenance & follow up for the smooth working environment.
Senior Banquets Executive (Rejoined)
VITS Hotel
12.2021 - 09.2022
- Promptly answer telephone calls and communicate relevant account information to managers and departments.
- Politely and professionally converse with clients and respond to all inquiries.
- Booking of events, selecting and costing menu items, and pricing as needed.
- Prepare function prospectus as per guest request.
- Distribute memos, contracts, room requests, amenities and other communication to relevant departments.
- Maintain filing and retaining necessary copies of contracts and correspondence in accordance with established standards.
- Reserve and confirm rooms, meeting space, and banquet space when necessary.
- Perform other duties as requested by management
- Responsible for Mass Mailers communication with clients.
- Daily visitors reports with emails.
- Interacting with various departments like security, technical & Maintenance & follow up for the smooth working environment.
Customer Relationship Executive
JLL Company (Site L& T Crescent Bay)
06.2021 - 12.2021
- Make morning reports of the revenue.
- Promptly answers the resident calls for query and Amenities booking.
- Take daily rounds for the rectification of problems.
- Update the complaints to the concerned department and follow up for the same.
- Attend Meetings with L & T for the problem rectification.
- Take Banquet bookings.
- Maintain filling and documents to present in meeting whenever required.
- Daily visitors reports with emails.
- Interacting with various departments like security, technical & Maintenance & follow up for the smooth working environment.
- Attendance to be done for Club house team and Amenities attenders.
- MMR reports to be prepared every month end.
- Perform other duties as requested by management.
Senior Banquets Executive
VITS Hotel
03.2018 - 08.2020
- Promptly answer telephone calls and communicate relevant account information to managers and departments.
- Politely and professionally converse with clients and respond to all inquiries.
- Booking of events, selecting and costing menu items, and pricing as needed.
- Assists with hiring, discipline, and performance reviews.
- Prepare function prospectus as per guest request.
- Distribute memos, contracts, room requests, amenities and other communication to relevant departments.
- Maintain filing and retaining necessary copies of contracts and correspondence in accordance with established standards.
- Reserve and confirm rooms, meeting space, and banquet space when necessary.
- Perform other duties as requested by management.
- Worked as a helpdesk.
- Handling the visitors Management system.
- Incharge of Lobby premises.
- Handling petty cash.
- Attendance.
- Billing.
- Event Support.
- Responsible for Mass Mailers communication with clients.
- Daily visitors reports with emails.
- Interacting with various departments like security, technical & Maintenance & follow up for the smooth working environment.
Accountant
Dadabhai Travel and Tourism
03.2017 - 03.2018
- Assisted in the organization and preparation of mid-year taxes for private companies.
- Drafted and prepared journal entries, bank reconciliations, account receivables, business budgets.
- Prepared summaries of current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
- Prepare reports of every airlines
- Analyze and evaluate journal entries and audit programs.
- Preparing salary for the staff.
- All duties performed under supervision of company's principal.
Banquets Co-ordinator
Peninsula Grand Hotel
02.2016 - 10.2016
- Promptly answer telephone calls and communicate relevant account information to managers and departments.
- Politely and professionally converse with clients and respond to all inquiries.
- Booking of events, selecting and costing menu items, and pricing as needed.
- Assists with hiring, discipline, and performance reviews.
- Distribute memos, contracts, room requests, amenities and other communication to relevant departments.
- Maintain filing and retaining necessary copies of contracts and correspondence in accordance with established standards.
- Reserve and confirm rooms, meeting space, and banquet space when necessary.
- Perform other duties as requested by management.
Secretary
J. K. Associates
04.2012 - 02.2016
- Responsible for the company’s entire process, and for interacting with the clients.
- Taking dictations, Typing correspondence and legal paper work.
- Preparing legal documents.
- Scheduling, Co-ordinating and confirming court dates, taking appointments and arranging meetings.
- Maintain calendars and schedules for a number of attorneys.
- Develop and maintain comprehensive and organized billing system.
- Arrange for the filing of court documents.
- Performing legal research.
- Organizing diaries, preparing court forms.
- Attend legal meetings such as client’s interviews, hearings and take notes.
- Submit articles and information from searches to attorneys for review and approval for use.
- Reviews legal documents to ensure they are in proper format and contain all necessary portions or related documents for court acceptance.
Education
S.S.C. -
Maharashtra University
03.2006
Diploma - IITA and Computerized Reservation System (Galileo)
IITC Institute
08.2011
H.S.C. - undefined
Maharashtra University
02.2008
Skills
- Good Listener and Quick Learner
- Flexible and Adaptable to changes
- Enjoy working with people and build strong relationship easily
- Languages known: English, Hindi and Marathi
Timeline
Asst. Sales Manager
Hilton International Mumbai
08.2024 - Current
Asst. Sales Manager
The Palace Halls (NSCI Worli)
05.2024 - 08.2024
Senior Banquets Executive
The Club Mumbai
09.2022 - 05.2024
Senior Banquets Executive (Rejoined)
VITS Hotel
12.2021 - 09.2022
Customer Relationship Executive
JLL Company (Site L& T Crescent Bay)
06.2021 - 12.2021
Senior Banquets Executive
VITS Hotel
03.2018 - 08.2020
Accountant
Dadabhai Travel and Tourism
03.2017 - 03.2018
Banquets Co-ordinator
Peninsula Grand Hotel
02.2016 - 10.2016
Secretary
J. K. Associates
04.2012 - 02.2016
Diploma - IITA and Computerized Reservation System (Galileo)
IITC Institute
H.S.C. - undefined
Maharashtra University
S.S.C. -
Maharashtra University
Cover Letter
- Myself Shaista Farhaan Samnani holding Diploma in IITA applying for a suitable position in your renowned organization. Having an experience of total 10 years in different industry and domain, with exposure in Sales, Banquet Coordinator, Accountant makes me an all rounder who can take up any challenge and complete it within the given timeline.
- By working in your organization, I can enhance my knowledge and skills and contribute in the organization with my experience.
- Thanks & Regards
- Shaista F. Samnani
- 7719895532
Personal Details
- DATE OF BIRTH: 09 December 1989
- GENDER: Female
- NATIONALITY: Indian
- MARITAL STATUS: Married
- Date:
- Place: Mumbai
Hobbies and Interests
Listening Music, Reading, Travelling
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