Shalini Suresh
Thane
Summary
Accomplished Program Delivery Manager with a proven track record at TCS, enhancing operational efficiency and stakeholder satisfaction through strategic planning and agile best practices. Skilled in web development technologies and business analysis, consistently delivering projects that exceed business needs. Expert in fostering team productivity and driving technical solutions to complex problems. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Program Delivery Manager
TCS Mumbai
01.2017 - Current
- Successfully managing end to end delivery of over 12 applications.
- Managing both development and support programs effectively.
- Addressed and resolved technical, financial, and operational concerns by working with team members and management.
- Consistently show increase in revenue each year.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Coached team members on productivity strategies to accomplish challenging goals.
- Interacted with customers and clients to identify business needs and requirements.
- Built teams to address project goals and objectives for multiple projects.
- Devised creative solutions to critical customer and user needs.
- Provided program management expertise in agile methods, practices and execution.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
Program Manager
TCS Mumbai
07.2013 - 12.2016
- Managed over 5 parallel projects and 100+ team members successfully delivering consistent results.
- Received multiple appreciation in launching new websites successfully.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Coached team members on productivity strategies to accomplish challenging goals.
- Interacted with customers and clients to identify business needs and requirements.
- Overlooked and reviewed techno functional requirements and delivery.
- Devised creative solutions to critical customer and user needs.
- Built teams to address project goals and objectives for multiple projects.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Monitored program progress, identified risks and took corrective action as needed.
Project Lead
TCS Chennai
07.2012 - 06.2013
- Successfully executed multiple sprints in the project.
- Led the team effectively so no backlogs are created during release.
- Direct Customer interaction for requirements and delivery
- Identified plans and resources required to meet project goals and objectives.
- Planned, designed, and scheduled phases for delivery
Programmer Analyst
TCS USA
01.2011 - 06.2012
- Directed software design and development to meet client needs for functionality and performance.
- Identified causes of issues within applications and determined which modifications needed to be made.
- Worked closely with clients to establish specifications and system designs.
- Wrote highly maintainable, solid code for software system.
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
Senior Java Developer
TCS Chennai
01.2009 - 01.2011
- Participated in requirements gathering and design development meetings.
- Developed robust Java code for web applications.
- Designed full-stack J2EE web applications using struts framework
- Applied scripting knowledge to supplement Java development.
- Reworked applications to meet individual customer demands.
Web Developer
TCS USA
01.2007 - 12.2008
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Provided front-end website development using WordPress, Hubspot, and other editing software.
- Determined coding requirements for specialized scripts.
Junior Web Developer
TCS Chennai
12.2004 - 12.2006
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Developed wireframes, site maps and content inventories for new website designs.
- Developed page layouts and navigation tools that met or exceeded user expectations.
Education
Master of Computer Applications - Computer Science And Programming
Bharathiar University
Coimbatore05.2004
Skills
- Business Analysis
- Requirements Analysis
- Technical understanding
- Web development technologies
- Strategic Planning
- Business Development
- Sprint Planning
- Stakeholder Management
- Agile Best Practices
Certification
TCS Elevate Wings2 Domain Consultant Retail Banking
Banking and Financial Services Domain Consultant
TCS Mid Level Transformation program
TCS Transcend program
Program Management
TCS Elevate Wings2 Domain Consultant Retail Banking
Successfully completed the TCS program and certified domain consultant in Retail Banking
Timeline
Program Delivery Manager
TCS Mumbai
01.2017 - Current
Program Manager
TCS Mumbai
07.2013 - 12.2016
Project Lead
TCS Chennai
07.2012 - 06.2013
Programmer Analyst
TCS USA
01.2011 - 06.2012
Senior Java Developer
TCS Chennai
01.2009 - 01.2011
Web Developer
TCS USA
01.2007 - 12.2008
Junior Web Developer
TCS Chennai
12.2004 - 12.2006
Master of Computer Applications - Computer Science And Programming
Bharathiar University
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