Shankar P
Manager
KANCHEEPURAM
Summary
Dynamic manager with a proven track record at SRI RAMAJAYAM SILKS, excelling in team leadership and operations management. Enhanced customer satisfaction through effective conflict resolution and strategic planning. Cultivated strong relationships with clients and suppliers, ensuring high-quality service delivery and fostering a productive work environment.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Manager
SRI RAMAJAYAM SILKS
KANCHEEPURAM
02.2020 - Current
- 'Managed approximately 30 incoming calls, emails and faxes per day from customers.'
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Master of Science - Mathematics
SCSVMV UNIVERSITY
Kanchipuram, India 07.2018 - 06.2020
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Business administration
Staff management
LYRIC WRITER
I WON BEST LYRICIST AWARDS - 8 TIMES FOR MY SONGS
Timeline
Manager
SRI RAMAJAYAM SILKS
02.2020 - Current
Master of Science - Mathematics
SCSVMV UNIVERSITY
07.2018 - 06.2020
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