Shantanu Sajjan
E-Commerce Management
Mumbai
Summary
E-commerce professional skilled in managing end-to-end Amazon operations. Adaptable and resourceful with knack for strategic thinking and problem-solving. Understanding of e-commerce principles and proficiency in market analysis and trend forecasting. Dedicated to leveraging skills to drive sales growth and optimize operational efficiency.
Experienced with inventory management, product research, and customer service in Amazon ecosystem. Uses analytical skills to identify market trends and optimize listings for better visibility.
Proven track record of identifying profitable niches and negotiating with suppliers to ensure high-quality products. Known for collaborating effectively with team members and adapting to dynamic market needs.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Catalog Head
Mahzuz LLC
06.2022 - Current
- Knowledge and experience of marketplaces worldwide , Amazon.in, Amazon.ae, Amazon.sa, Amazon.uk, Ebay.com, Amazon.com, walmart.com, target.com ,Flipkart.com, Snapdeal.com, Paytm , firstcry, Tatacliq.com. Noon.com
- End-to-End channel management of aforementioned marketplaces, maintaining healthy relationships with key account managers , driving growth and visibility.
- Serves as main point of contact for all accounts.
- Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on current business and future opportunities.
- Manage day to day SellerCentral operations, such as inventory management, account health checks, inventory forecasts and suggested replenishments, detail page copy optimization, and promotional/coupon planning.
- Worked on Ecosystem creation: Developing sales, marketing, logistics function and its systems for company's e-commerce business.
- Executed strategic plans with key departments for online business development.
- Tracked and strategically adopted emerging e-commerce and online marketing trends.
- Monitored competitor catalogs regularly for insights into industry trends and potential areas of improvement or differentiation.
- Plan, execute, and optimize Amazon Sponsored Ads campaigns, including keyword research, budget pacing, and reporting.
- Identified underperforming categories within the catalog, recommending strategic changes that resulted in improved sales performance.
Assistant Manager Business Development
Bhejo Ecommerce Pvt Ltd (iBhejo.com/GlobalDelivered)
04.2017 - 05.2022
- Developed detailed sales forecasts based on historical data, allowing for proactive inventory management decisions.
- Analyzed sales performance and adjusted marketing strategies to optimize revenue generation.
- Monitored market to capitalize on latest trends.
- Mentored junior team members in category management best practices, contributing to a high-performing and collaborative work environment.
- Improved catalog organization by implementing a new categorization system, streamlining product searches.
- Implemented streamlined processes for adding new products to the catalog, increasing efficiency and reducing errors.
- Coordinated efforts between various departments to resolve any discrepancies or issues related to the catalog content efficiently and effectively.
- Studied Data to fix complex production issues and steered e-commerce website through busy Indian holiday season.
- Managed online marketing calendar, directing merchandising and marketing strategies.
- Overhauled outdated product descriptions and images, improving overall presentation and engagement with customers.
Team Leader Category Management
Bhejo Ecommerce Pvt Ltd (iBhejo.com/GlobalDelivered)
09.2015 - 03.2017
- Trained, mentored and directed team of more than fifteen staff members.
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
- Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Established and developed highly efficient and dependable team by delivering ongoing coaching and motivation.
- Developed team communications and information for management meetings.
- Resolved coworker problems, improved operations and provided exceptional support to higher management
- Monitored social media and online sources for industry trends.
Executive Category Management
Bhejo Ecommerce Pvt Ltd (iBhejo.com/GlobalDelivered)
06.2012 - 09.2015
- Developed product catalog (products, images, categories, quantities, etc.) with best in class content fetching techniques.
- Ensured product, pricing and other details are up to date in content management system.
- Maintained high levels of efficiency during training by taking detailed notes and asking questions.
Education
Post Graduate Diploma in Management - Operations
Welingkar Institute Of Management
Mumbai 07.2018 - 06.2019
Post Graduate Diploma in Management - Ecommerce
Welingkar Institute Of Management
Mumbai 07.2015 - 06.2017
Bachelor of Commerce -
University
Meerut 07.2012 - 08.2015
Skills
Expert communication skills, both verbal as well as written
Creative with strategic mindset, proven analytical skills and demonstrated ability to manage business “by numbers”
Flexible to changing conditions and possessing high level of integrity
Project Development and Presentation
Expert knowledge of various business principles such as marketing strategy, financial analysis, and supply chain oversight
Knowledge of search engine optimization tactics, data mining, security issues,database creation and management
Problem-solving , New Business Development and Planning
Accomplishments
- Best player award - New Markets (Global Delivered) (Sep 2019)" (Amazon.ae)
- Best player award 2022/23 - Beauty Category (NitShop)
- Top 5 seller on Amazon Ae 2020/2021 (Global Delivered) (www.marketplacepulse.com)
- Top 5 best online retailer 2019 (Global Delivered) (www.motherandbabyindia.com)
- Top 50 seller on Amazon India 2018/2019 (Global Delivered) (www.marketplacepulse.com)
- Experienced in handling catalog size of more than 10 million.
- Created comprehensive training program for category management across marketplaces
Timeline
Catalog Head
Mahzuz LLC
06.2022 - Current
Post Graduate Diploma in Management - Operations
Welingkar Institute Of Management
07.2018 - 06.2019
Assistant Manager Business Development
Bhejo Ecommerce Pvt Ltd (iBhejo.com/GlobalDelivered)
04.2017 - 05.2022
Team Leader Category Management
Bhejo Ecommerce Pvt Ltd (iBhejo.com/GlobalDelivered)
09.2015 - 03.2017
Post Graduate Diploma in Management - Ecommerce
Welingkar Institute Of Management
07.2015 - 06.2017
Bachelor of Commerce -
University
07.2012 - 08.2015
Executive Category Management
Bhejo Ecommerce Pvt Ltd (iBhejo.com/GlobalDelivered)
06.2012 - 09.2015
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