Asdas
Sharon Sebastian
Lead Business Analyst
Mumbai
Summary
With over 12 years experience in Utilities(Gas/Electricity/Lubricants/Retail) domain managed solutions, have undertaken the roles of Analyst
Programmer and Business Analyst at client location (Xoserve, UK) for 3 years. Have experience in understanding the business change and its
impact and have been part of a functional and technical re-write programme which was one of the biggest SAP ISU implementations
(Xoserve,UK). Have been responsible for the preparation of the transition and cutover plan and conducting workshops for the UK gas industry
stakeholders. Have diverse experience and knowledge in Software Development Life Cycle (SDLC) methodologies. Currently working as an
Agile Business Analyst with - Shell Ltd.(Bangalore). Also have received the Product Owner certification from scrum.org and Salesforce Admin
201 certification.
Experienced with leading complex business analysis projects. Utilizes robust analytical skills to deliver comprehensive solutions that enhance business operations. Track record of successfully managing stakeholder relationships and driving process improvements.
Overview
17
17
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Lead Business Analyst
CGI Ltd.
Bangalore
08.2021 - Current
- Developed detailed functional specifications to guide development teams in creating robust software solutions for clients.
- Increased team productivity through effective communication, collaboration, and resource management strategies.
- Conducted training sessions for end-users on new software features, increasing overall user adoption rates and improving system utilization.
- Ensured successful project outcomes by proactively identifying potential risks and implementing mitigation plans.
- Led cross-functional teams to successfully execute complex projects within scope, budget, and timeline constraints.
- Optimized business operations with thorough analysis of current systems, identifying areas for improvement and recommending actionable changes.
- Collaborated closely with executive leadership to define project objectives, develop strategic roadmaps, allocate resources appropriately, and oversee execution efforts from inception to completion.
- Boosted client satisfaction by effectively managing stakeholder expectations and delivering high-quality solutions.
- Championed data-driven decision-making by promoting a culture of continuous improvement and regularly monitoring key performance metrics.
- Evaluated vendor proposals for new technology implementations thoroughly considering functionality requirements as well as compatibility with existing systems architecture.
- Worked one-on-one with clients to improve [Type] specifications.
- Mentored junior analysts, providing guidance on best practices, technical skills development, and career growth opportunities.
Agile Business Analyst / Test Lead
Wipro Technologies
Bangalore
10.2017 - 08.2021
- Optimized resource allocation for projects with careful monitoring of team capacity and workload distribution.
- Combined business and systems knowledge to create functional designs.
- Continuously refined Agile methodologies within the organization, fostering a culture of innovation and adaptability.
- Collaborated closely with stakeholders to gather feedback on delivered features, refining the product backlog accordingly.
- Led retrospective meetings after each sprint, fostering a culture of continuous improvement within the team.
- Increased stakeholder satisfaction by consistently delivering high-quality products within established deadlines.
- Enhanced team collaboration through daily stand-up meetings and effective communication channels.
- Coached fellow team members about Agile principles and best practices, strengthening overall performance as an integrated unit.
Senior Software Engineer
Wipro Technologies
Bangalore, India ; Solihull, UK
03.2013 - 09.2017
- Enhanced software functionality by identifying and resolving complex technical issues.
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Developed scalable applications using agile methodologies for timely project delivery.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Collaborated with cross-functional teams to design innovative software solutions.
- Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
- Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
- Delivered unit-tested systems within customer-prescribed timeframes.
Project Engineer
Wipro Technologies
Bangalore, India ; Solihull, UK
06.2009 - 02.2013
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Maintained records for each project and engineering discipline.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
- Evaluated change order requests in response to out-of-scope work activities.
- Negotiated contracts with suppliers to secure favorable terms and save costs.
- Improved communication among stakeholders through regular updates and meetings.
- Developed detailed project plans to ensure timely completion and deliverables were met.
- Developed detailed project plans for successful project execution, ensuring alignment with client objectives and expectations.
- Streamlined communication channels with suppliers, improving supply chain efficiency and reducing project delays.
- Identified opportunities for process optimization, driving operational excellence across projects.
- Conducted post-project evaluations to capture learnings and improve future project outcomes.
- Managed budgets effectively for multiple projects, ensuring financial targets were met.
Education
Master of Computer Applications (MCA) - Computer Applications Development
Karunya Institute of Technology And Sciences
Coimbatore, India 04.2001 -
Skills
Stakeholder management
Data mapping
Product management
Data analysis
Software development life cycle
User acceptance testing
SQL proficiency
Functional specifications
Accomplishments
- Earned the [Award Name] Award for [Number] years in a row for documenting, redesigning and improving business processes.
Software
Asdasd
Sadasd
Asdasd
Certification
Pspo
Timeline
CBAP - Certified Business Analysis Professional
05-2026
Pspo
02-2026
Bs
02-2026
[Area of certification] Training - [Timeframe]
02-2025
Lead Business Analyst
CGI Ltd.
08.2021 - Current
Agile Business Analyst / Test Lead
Wipro Technologies
10.2017 - 08.2021
Senior Software Engineer
Wipro Technologies
03.2013 - 09.2017
Project Engineer
Wipro Technologies
06.2009 - 02.2013
Master of Computer Applications (MCA) - Computer Applications Development
Karunya Institute of Technology And Sciences
04.2001 -