Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Shaurya Indoria

Collection specialist 1
Mumbai

Summary

Professional with strong expertise in collections, demonstrating high level of responsibility and adaptability. Skilled in resolving account discrepancies, negotiating settlements, and managing customer relationships. Consistently collaborates with teams to achieve targets and seamlessly adapts to changing requirements. Known for excellent communication, problem-solving abilities, and integrity in handling sensitive financial information.

Overview

4
4
years of professional experience
4
4
Languages

Work History

Collection Specialist

JPMorgan Chase
07.2024 - Current
  • Maintained high volume of calls and met demands of busy and productive group.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Monitored accounts receivable aging reports, proactively initiating collection efforts on past-due accounts to minimize losses.
  • Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.

BDM

IFIE
01.2023 - 06.2024
  • Creating development plans and forecasting sales targets and growth projections
  • Meeting existing and potential clients and building positive relationships
  • Liaising with colleagues to develop sales and marketing strategies
  • Strengthened relationships with key clients through regular communication and meetings.

Intern

SMMART
12.2022 - 01.2023
  • Completing sales targets every day
  • Promoting Gurukul program
  • Client Management

HEAD of Sales and Marketing

SPEAKWELL ENGLISH ACADEMY
01.2022 - 12.2022
  • Managed sales and marketing team
  • Ensuring the achieving the targets of the team
  • Project Management

Intern

IHCL
08.2021 - 12.2021
  • Worked in all four key departments
  • Learned the functioning of an organization
  • Coordinated with multiple departments to manage events

Education

Graduate Certificate - Commerce

Kalinga University
08.2020 - 5 2023

High School - undefined

Mithibai College of Arts Chauhan Institute of Science and Amrutben Jivanlal College of Commerce and Economics
06.2018 - 3 2020

ICSE - undefined

S.J. PODDAR ACADEMY
06.2004 - 3 2018

Skills

  • Entrepreneurship
  • Excellent speaker
  • Strategic thinking
  • Strong negotiation skills
  • Goal oriented
  • Data entry proficiency
  • Patience and persistence
  • Stress tolerance
  • Client relations

Awards

  • State-Level Boxing Gold Medalist, 2016 - 2017
  • Intern of the Year - Taj Mahal Palace, 2021
  • Volleyball Captain - District Team, 2015 - 2016

Timeline

Collection Specialist

JPMorgan Chase
07.2024 - Current

BDM

IFIE
01.2023 - 06.2024

Intern

SMMART
12.2022 - 01.2023

HEAD of Sales and Marketing

SPEAKWELL ENGLISH ACADEMY
01.2022 - 12.2022

Intern

IHCL
08.2021 - 12.2021

Graduate Certificate - Commerce

Kalinga University
08.2020 - 5 2023

High School - undefined

Mithibai College of Arts Chauhan Institute of Science and Amrutben Jivanlal College of Commerce and Economics
06.2018 - 3 2020

ICSE - undefined

S.J. PODDAR ACADEMY
06.2004 - 3 2018

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Shaurya IndoriaCollection specialist 1