Shibin V
Senior Engineer Quality
Pune
Summary
Dynamic Senior Engineer with a proven track record at DR AXION INDIA PVT LTD, excelling in quality control and decision-making. Enhanced customer satisfaction through effective complaint management and rigorous analysis. Skilled in AutoCAD and team leadership, driving improvements in operational efficiency and product quality.
Overview
16
16
years of professional experience
5
5
Languages
Work History
Senior Engineer
DR AXION INDIA PVT LTD
11.2013 - Current
- Single-window contact for customers in Maharashtra.
- Manage customer complaints from customers Mahindra, Hyundai, and Craftsman Automation Ltd.
- Manage the mapowers taken in all the customer locations in Maharashtra
- Make decisions for the parts hold for suspect after detailed analysis.
Quality Engineer
JCB INDIA PVT LTD
08.2012 - 11.2013
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Contributed to root cause analysis to determine core reason for failures and errors.
Technical Trainee
John Deere India Pvt Ltd
03.2010 - 03.2012
- I learned to use instruments used in quality labs.
- Got training for GD&T, MSA,5S,KAIZEN, Team Building.
- Improved customer satisfaction by addressing their technical concerns, offering prompt assistance and clear communication.
- Reduced time spent on manual tasks through successful implementation of automation techniques learned during training sessions.
Education
Diploma In Mechanical Engineering - Mechanical Engineering
Kannur Govt Polytechnic Collage
Kannur 04.2001 -
Skills
Team leadership
Management skills
Leadership skills
Quality control
Team management
Performance monitoring
Technical reporting
Training and mentoring
AutoCAD
Cross-functional collaboration
Technical expertise
Strong analytical mind
Technical leadership
Decision-making
Problem-solving abilities
Time management
Multitasking
Work Planning and Prioritization
Timeline
Senior Engineer
DR AXION INDIA PVT LTD
11.2013 - Current
Quality Engineer
JCB INDIA PVT LTD
08.2012 - 11.2013
Technical Trainee
John Deere India Pvt Ltd
03.2010 - 03.2012
Diploma In Mechanical Engineering - Mechanical Engineering
Kannur Govt Polytechnic Collage
04.2001 -
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