Shikha Prakash

Domain : Life Science (Salesforce )

• Collaborated closely with product owners to prioritize backlog items based on business value and stakeholder needs.
• Managed risks proactively by anticipating potential issues and creating mitigation plans.
• Implemented SAFe agile practices in team and have organized PI planning events with clients.
• Streamlined workflow processes by identifying inefficiencies and recommending improvements to eliminate bottlenecks.
• Championed SAFe Agile best practices within organization, driving adoption across multiple teams.
• Facilitated cross-functional communication, enabling teams to collaborate effectively on project tasks.
• Promoted transparency within project lifecycle by maintaining up-to-date documentation on progress, risks, and milestones achieved.
• Used various tools for Sprint retrospective and sprint review like lucidspark , google Jamboard, Miro etc

Domain : Consumer Goods & Services (Salesforce)

• Customer Engagement & Requirement Understanding
• Developed and initiated projects, managed costs, and monitored performance.
• Responsible for coming up with Business, Technical Requirement and Risk Management with Delivery Lifecycle
• Understand and apply various frameworks and methodologies as appropriate.
• Involve in Sprint planning , capacity assessment and preparing sprint backlog for development team.
• Helping product owners and BAs in backlog refinements.
• Orchestrated projects within strict timeframes and budget while working closely with stakeholders.
• Improved team efficiency by implementing SAFe Agile and Scrum methodologies for project management.
• Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
• Boosted customer satisfaction scores by providing regular updates on product enhancements resulting from feedback provided during sprint review meetings.

Domain : Insurance (Microsoft Technologies and webservices)

• Managing end to end delivery , monitoring from project inception to production release.
• Defect tracking and task assignment via using agile tools like Jira, servicenow , remedy , confluence etc.
• Monitoring onshore and offshore delivery with distributed team
• Mentored junior team members, fostering professional growth and increasing overall team efficiency.
• Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.

Domain : Insurance (Microsoft Technologies/ Java)

• Worked with 4 scrum teams in insurance portfolio to transform their delivery model from waterfall to AGILE
• Have helped teams to rightly align on agile principles and work efficiently.
• Encouraged cross-functional collaboration by organizing workshops and training sessions for different departments within organization.
• Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
• Developed custom Scrum boards like Kanban for better task tracking and transparency within team.
• Have helped team creating comprehensive user stories with clear acceptance criteria to guide development efforts.
• Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
• Worked with legacy technologies teams ( Mainframes, Vbscript, Delphi) to adopt AGILE and brought improvement with respect to delivery , customer engagement.

Domain : Oil & Finance (Microsoft Web Applications)

• Mapping client objects to existing system and visualizing requirements.
• Delivered high-quality software products on time by coordinating with cross-functional teams and prioritizing tasks effectively.
• Optimized application performance through diligent attention to detail in coding practices and rigorous testing procedures.
• Managed successful product releases by collaborating closely with QA teams, ensuring timely resolution of issues and bugs.
• Streamlined development processes by creating reusable code libraries and templates, reducing repetitive tasks and time spent on manual coding.
• Improved code quality, incorporating thorough unit testing and peer code reviews into development process.