Shripad Shrikrushna Tokekar
Pune
Summary
Talented Sales Representative with excellent lead generation potential and more than [Number] years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Sr. Technical Account Manager
Dassault Systemes India Pvt Ltd
07.2023 - Current
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
- Worked closely with sales teams to upsell additional products or services based on customer needs.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Built long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals.
- Enhanced customer satisfaction by promptly addressing technical issues and providing efficient solutions.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Delivered comprehensive technical support, resulting in reduced downtime for customers.
- Excellent communication skills, both verbal and written.
Sr. Industry Process Consultant Manager
Dassault Systemes India Pvt. Ltd.
01.2017 - 06.2023
- Enhanced customer satisfaction, conducting regular audits on process compliance.
- Evaluated current processes to develop improvement plans.
- Developed documentation, diagrams, and specifications to meet project requirements and regulatory standards.
- Reduced operational costs with thorough cost-benefit analysis of current processes.
Technical Specialist, Technical Sales
Dassault Systemes India Pvt. Ltd
07.2008 - 12.2016
- Performed routine maintenance on servers/network equipment ensuring optimal uptime and availability across all critical systems.
- Maintained authoritative knowledge through continued education and ongoing training.
- Oversaw pre-deployment IT testing of new systems prior to migration planning.
- Coordinated with vendors and suppliers to negotiate contracts for hardware/software purchases that provided maximum value at minimal cost.
Education
Master of Technology (MTech) - Applied Mechanics
Indian Institute of Technology Delhi (IIT D)
New Delhi, India 06.2006 - 07.2008
Bachelor of Engineering (BE) - Mechanical Engineering
Pune University
New Delhi 04.2001 -
Skills
Account Management
undefinedTimeline
Sr. Technical Account Manager
Dassault Systemes India Pvt Ltd
07.2023 - Current
Sr. Industry Process Consultant Manager
Dassault Systemes India Pvt. Ltd.
01.2017 - 06.2023
Technical Specialist, Technical Sales
Dassault Systemes India Pvt. Ltd
07.2008 - 12.2016
Master of Technology (MTech) - Applied Mechanics
Indian Institute of Technology Delhi (IIT D)
06.2006 - 07.2008
Bachelor of Engineering (BE) - Mechanical Engineering
Pune University
04.2001 -
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