Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Software
Certification
Languages
Work Samples
Ready To Relocate
Achievements And Recognition
Ready To Relocate
Disclaimer
Generic
SHIVAJI BABAN GAIKWAD

SHIVAJI BABAN GAIKWAD

Localization Engineering & Multimedia Program Leader
Ulhasnagar

Summary

Experienced Localization Leader with 12 years in the industry, including 4 years as a Localization Program Manager. Specializes in driving end-to-end localization initiatives across software engineering, desktop publishing (DTP), and eLearning domains. Proven track record of building and scaling cross-functional teams, currently managing a 21-member global team in India and the UK. Skilled in localization engineering, multimedia operations, and translation management systems. Strong background in program management focused on multilingual content delivery, workflow optimization, vendor management, and client relationship management across public sector, enterprise, and education markets.

Overview

13
13
years of professional experience
4
4
Languages
4
4
Certificates

Work History

Client Program Manager - Localization Engineering & Multimedia

Thebigword India Pvt. Ltd.
PUNE
06.2021 - 06.2025
  • Lead cross-functional localization operations managing 21-member team across Localization Engineering and Multimedia Localization (DTP) functions
  • Drive full delivery lifecycle of multilingual content including file engineering, automation, DTP workflows, eLearning modules, and client-facing operations
  • Built and scaled in-house Multimedia Localization Team from 4 to 8 members, optimizing delivery to 60:40 in-house/vendor model
  • Supervise 13-member Localization Engineering Team covering pseudo-localization, machine translation testing, quality assurance, and final delivery
  • Manage complex localization projects using Jira, Bitbucket, Perforce, GitHub, Trados, Passolo, and Transifex
  • Oversee multimedia localization workflows including InDesign, FrameMaker, RoboHelp, EasyGenerator, Figma, WordPress, and subtitling
  • Initiated and managed eLearning localization projects and WCAG-compliant Easy Read content for government/public sector clients
  • Coordinate with global teams including UK-based staff, manage vendor relationships, monitor KPIs, and conduct performance appraisals
  • Streamlined delivery pipelines across engineering and DTP operations ensuring faster turnaround and scalable quality

Technical Lead - Localization

Infosys Ltd.
Hyderabad
10.2020 - 06.2021
  • Led localization engineering for PureEngage product transition from Genesys to Infosys ownership
  • Managed engineering team supporting multilingual deployment, translation automation, and global release coordination
  • Oversaw end-to-end file and workflow ownership for localization engineering processes
  • Coordinated Jira workflows, pull request reviews, translation memory updates, and repository management (Bitbucket, Transifex)
  • Collaborated with development, QA, and documentation teams ensuring smooth multilingual deployments
  • Handled Crystal Reports localization, UI string handlers, Help files (RoboHelp), and automation outputs
  • Delivered high-quality localized builds across multiple global markets post-acquisition

Software Localization Engineer

Genesys Telecom Labs India Pvt. Ltd.
Chennai
09.2017 - 10.2020
  • Managed end-to-end localization engineering for three major products: PureCloud (Genesys Cloud), PureConnect, and PureEngage
  • Handled comprehensive file preparation, automation workflows, translation memory management, and bug resolution
  • Localized Crystal Reports, UI prompts, Help content (RoboHelp), and developer resource files
  • Maintained and reviewed translation updates in Bitbucket and Transifex platforms
  • Delivered pseudo-localized builds and configured CAT tools (Trados, Passolo) and machine translation systems
  • Supported Jira ticket resolution, development QA teams, and SDLC-based localization releases
  • Collaborated closely with development and QA teams delivering multilingual-ready builds for global releases

Localization Engineer

SDL Multilingual Solutions Pvt Ltd. (RWS Group)
Navi Mumbai
10.2013 - 09.2017
  • Managed technical file preparation, parser configurations, and CAT/MT tool deployment for high-volume localization projects
  • Provided dedicated engineering support for SDL UK division handling software, document, and website localization
  • Created and configured parsers for 35+ file formats across multilingual content types
  • Specialized in SDL Trados Studio (2014-2015), Passolo, and Translation Management Systems
  • Performed localization kit analysis for documents, websites, and software for project quoting and workflow design
  • Achieved SDL Certified Engineer certification with active involvement in internal training and tool demonstrations
  • Maintained and optimized translation memories for global client accounts
  • Served as ERF Trainer and ISO Coordination Committee member within SDL organization
  • Participated in client consultations with Project Managers and sales teams advising on file readiness and tool configurations
  • Configured and deployed CAT and machine translation tools for internal teams and external clients

Web Developer

Ogma Rubur
Navi Mumbai
08.2013 - 10.2013
  • Handled bug fixes and client website updates
  • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.

Subject Matter Expert

Adarsh ELearning Pvt Ltd
Navi Mumbai
06.2012 - 07.2013
  • Content development and eLearning module creation.

Education

Bachelor of Engineering (B.E.) - Computer Engineering

Mumbai University
Mumbai
03.2012

Skills

Program management for localization

Timeline

Client Program Manager - Localization Engineering & Multimedia

Thebigword India Pvt. Ltd.
06.2021 - 06.2025

Technical Lead - Localization

Infosys Ltd.
10.2020 - 06.2021

Software Localization Engineer

Genesys Telecom Labs India Pvt. Ltd.
09.2017 - 10.2020

Localization Engineer

SDL Multilingual Solutions Pvt Ltd. (RWS Group)
10.2013 - 09.2017

Web Developer

Ogma Rubur
08.2013 - 10.2013

Subject Matter Expert

Adarsh ELearning Pvt Ltd
06.2012 - 07.2013

Bachelor of Engineering (B.E.) - Computer Engineering

Mumbai University

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

SDL Passolo

SDL Studio

Perforse

Git Hub

Robo Help

Easy Generator

Figma

Storyline

Cat Tool

Handler

Crystal Report

MemoQ

TMS

NMT

MT

Scrom Cloud

Certification

SDL Certified Engineer

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Tamil
Beginner (A1)

Work Samples

  • Website Projects, sharewolves.com
  • Documentation, help.genesys.com

Ready To Relocate

True

Achievements And Recognition

  • Won 1st Prize in National-Level Technical Paper Presentation - Finolex COE
  • Finalist in 'WITCHAR-10' Film Making Competition - WIT Solapur

Ready To Relocate

True

Disclaimer

I hereby declare that the above written particulars are true to the best of my knowledge and belief.
SHIVAJI BABAN GAIKWADLocalization Engineering & Multimedia Program Leader