Shivam Bhosale
Kolhapur
Summary
Knowledgeable and efficient individual with 3 Years of experience in Residential Mortgage Operations. Driven Subject Matter Expert with exceptional leadership, analytical thinker and a innovative problem solver. Trained in all aspects of customer service, administration, collections and team leadership. Detail oriented team player with strong organizational skills. Currently I am seeking a company where I can use my experience and education to help the company meet and surpass its goals.
Overview
3
3
years of professional experience
Work History
Team Member
COFORGE
01.2021 - Current
- Audit and examine the final, signed documents. (For example, Mortgages, Title Policies, and Name Affidavits)
- Responsible for ensuring borrower information on incoming title policies, mortgages and any other documents or information needed are accurate and are in compliance.
- Act as SME for department to answer procedural questions.
- Assist with inbound/outbound activity and/or assigned projects Ability to work in multi-client/functional environment.
- Oversee training of new hires and associate cross training initiatives, in addition to creation and facilitation of training, as needed.
- Designed and prepared practical reports, studies, and related documentation.
- Assist the team leader as a backup in maintaining the process's data in dashboards and other reports.
- Conducted end to end testing before application released to production.
Education
Bachelor of Commerce -
Shivaji University
Maharashtra, India.2020
Skills
- Team player
- Self-directed
- Adaptive team player
- Energetic work attitude
- Employee training and development
- Mortgage processing
Accomplishments
* Award of Excellence for Creating Customer value & Demonstrating Exemplary Levels of Service Excellence in FY'22.*
* Annual award 2022-23 for Excellent Performance Throughout the Year. *
Skills
Multi-tasking, Fast Learner, Computer Proficiency, Multi-Task Management,Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry and Email.
TOOLS KNOWN
Microsoft Excel, MS Word, Power Lender, Empower, Lending Space etc.
Affiliations
- Student Volunteer - National Service Scheme
- Police Friend - Sakal Media Group
Timeline
Team Member
COFORGE
01.2021 - Current
Bachelor of Commerce -
Shivaji University
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