Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Shivam Choudhary

Project Manager
Mumbai

Summary

Results-driven Project Manager with 4+ years of experience leading high-impact projects in fintech, telecom, and edtech domains. Proven expertise in revenue optimization, digital payments, product development, and process automation. Adept at managing cross-functional teams, vendor relationships, and BI integrations to drive business growth.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Project Manager - President's Office

Jobuss Resources Pvt Ltd (Project - Reliance Jio Infocom Limited)
12.2023 - Current


  • Creating strategies for revenue optimization within the product offering.
  • Framing the end-to-end journey for the new products, platforms, and business partnerships.
  • Driving the projects related to the telecom operations efficiency, and the standalone platform.
  • Managing the internal operational risks using the business process management framework.
  • Automated vendor settlement using ICM schemes, reducing processing time by 40%.
  • Handling the BI integration of the platforms for real-time monitoring.
  • Responsible for identifying the KPIs and publishing the analysis reports.
  • Planned, designed, and scheduled phases for large projects.
  • End-to-end knowledge in UPI integration, MID creation, with payment partners.
  • Major Projects - Jio Coupons, and Jio Events.

Senior Operations Executive/ Team Lead

Credit Fair Finance
01.2023 - 12.2023
  • Leading two major categories of the business, i.e., Solar energy & Home décor.
  • Delivering the revenue with a team strength of 8 members.
  • Monitoring the complete journey from login to disbursement of an application.
  • Delivering the business of 6 crore + monthly for solar and home décor.
  • Managing the relationship with the merchants of the category.
  • Working with lenders like Avanse, Lendbox, ABFL, and UGRO Capital.
  • Handling the customer and merchant escalations.
  • Working for Online reputation management

Assistant Manager - Finance & Operations

Board Infinity
05.2021 - 01.2023
  • Revenue management with NBFC partners like Early Salary, Zest Money, Neev, Credit Fair, and Bajaj Finance.
  • Micro-level monitoring on NACH registrations and disbursals.
  • Strategize and improve the SOPs as per feasibility and as & when necessary to help in increasing the cash Flow.
  • Complete the process once a sale has been made to make sure booked revenue gets delivered on time.
  • Training a new sales employee for the documentation required in the EMI process.
  • Online Reputation Management- Managing negative reviews and handling customers.
  • Managing Escalations regarding the EMI process and cancellations of the program.
  • Managing a team of 2 employees for the collection of pending payments.
  • Monitoring accounts to identify outstanding debts and contacting the customer regarding the same.
  • Handling a team of 50 sales employees for the delivery of booked revenue.

Education

BBA - Finance

Nagpur University - DNC College
Nagpur, India
04.2016 - 01.2019

MBA - Marketing

IFEEL College
04.2019 - 01.2021

Skills

Project Lifecycle Management

Risk Management

Strategic Planning

Business Process Management

Microsoft Excel

Microsoft Azure

Certification

Google Project Management

Additional Information

CSR Head in college and conducted various drives like cleanliness drive and blood donation., Organised 2 commercial gaming events during college time, managing a footfall of 1000+., Under 16 State selection - Basketball

Timeline

Project Manager - President's Office

Jobuss Resources Pvt Ltd (Project - Reliance Jio Infocom Limited)
12.2023 - Current

Senior Operations Executive/ Team Lead

Credit Fair Finance
01.2023 - 12.2023

Assistant Manager - Finance & Operations

Board Infinity
05.2021 - 01.2023

MBA - Marketing

IFEEL College
04.2019 - 01.2021

BBA - Finance

Nagpur University - DNC College
04.2016 - 01.2019
Shivam ChoudharyProject Manager